CLUSTER SALES MANAGER – LEISURE - RIYADH BASED (SAUDI NATIONAL)

Role Purpose

Accelerate premium and luxury leisure revenue across domestic KSA and GCC markets for both properties, focusing on FIT, luxury consortia, OTAs (selective), and affluent family/experiential travel.

Key Responsibilities

• Manage and grow a portfolio of leisure agencies, luxury advisors (Virtuoso/SELECT/Serandipians as applicable), and top-producing OTAs.
• Design leisure offers across seasons, weekends, and holidays; package wellness programs (Miraval) and luxury resort experiences (Grand Hyatt).
• Conduct regular in-market visits, training, and webinar updates to trade partners; coordinate fam trips to Red Sea.
• Optimize distribution mix with Revenue and eCommerce; monitor parity, content, and partner merchandising.
• Convert small leisure groups and VVIP stays with bespoke itineraries (spa, activities, dining, yacht, air/ground).
• Deliver compelling proposals, handle objections, and secure deposits/contracts within policy.
• Maintain CRM hygiene; build 12–18 month leisure calendar and forecast.

KPIs

• Leisure room nights & revenue; segment ADR and channel mix quality.
• New partner activation and production growth YoY.
• Campaign ROI (trade offers/fam conversions).
• OTA cost of acquisition metrics & parity compliance.
• Forecast accuracy and conversion rate (proposaldefinite

Qualifications & Experience

• 3–5 years in luxury leisure sales in KSA/GCC; Red Sea destination experience a plus.
• Arabic & English fluency; strong presentation and itinerary-building skills.

Other Requirements

• Travel to trade partners and onsite hosting (~30–50%), including weekends/holidays as needed.