Cold Caller

Key Responsibilities

• Make outbound calls to potential customers using provided leads or databases
• Introduce company products/services and explain their benefits
• Engage prospects in meaningful conversations to identify needs
• Generate leads, set appointments, or close sales (depending on role scope)
• Maintain accurate records of calls and customer information in CRM systems
• Follow up with interested prospects via calls, emails, or messages
• Meet daily/weekly/monthly call and conversion targets
• Handle objections professionally and effectively
• Stay updated on product knowledge and industry trends

Required Skills & Qualifications

• Strong verbal communication and interpersonal skills
• Confident, persuasive, and resilient personality
• Ability to handle rejection and stay motivated
• Basic computer skills (CRM tools, spreadsheets, dialing systems)
• Good listening and negotiation skills
• Prior experience in telemarketing, sales, or customer service (preferred but not mandatory)

Education & Experience

• Minimum: High school diploma or equivalent
• Bachelor’s degree (preferred but not required)
• 0–2 years of experience in cold calling, telemarketing, or sales

Work Location: In person