Collection Administrator – Real Estate

Job Title: Collection Administrator – Real Estate

Job Summary: The Collection Administrator (Real Estate) is responsible for managing and following up on customer receivables related to real estate transactions, including rentals, sales, service charges, and installment payments. The role ensures timely collections, accurate records, and coordination with clients, leasing, and sales teams to minimize overdue balances.

Key Responsibilities:

• Monitor and manage receivables for real estate clients, including rentals, installments, and service charges
  

• Follow up with tenants, buyers, and investors on outstanding payments through calls, emails, and notices
  

• Prepare and share Statements of Account (SOA), payment reminders, and demand letters
  

• Coordinate with Leasing, Sales, Property Management, and Accounts teams to resolve billing discrepancies
  

• Track post-dated cheques (PDCs), bank transfers, and cash receipts
  

• Update ERP/property management systems with collections, follow-ups, and payment commitments
  

• Prepare aging reports and weekly/monthly collection status reports
  

• Support handover, renewal, and termination processes by ensuring payment clearance
  

• Assist in escalation, legal follow-up, and penalty calculations for overdue accounts as per company policy
  

• Maintain proper documentation of contracts, invoices, receipts, and collection records.
  

  
  
  
  

Requirements

Requirements & Qualifications:

• Bachelor’s degree in Accounting, Finance, Business Administration, or related field
  

• Minimum 2–4 years of experience in collections or accounts receivable within the real estate industry
  

• Strong understanding of real estate contracts, leasing terms, and payment schedules
  

• Experience handling rentals, service charges, installment-based payments, and PDCs
  

• Proficiency in MS Excel and ERP/property management systems (e.g., Yardi, Oracle, SAP, or similar)
  

• Good communication and negotiation skills