Collection Executive (Male & Female)

Collection Executive (Male & Female)
Salary: AED 3,000 per month
Other Benefits:

• Company-provided Accommodation
• Company-provided Transportation
• Medical insurance as per UAE labor law
• Annual leave and end-of-service benefits as per UAE law

Job Summary:

We are hiring Arabic and English-speaking Collection Executives (Male & Female) to join our growing team. The role involves following up with customers on outstanding payments, negotiating repayment plans, updating records, and ensuring timely collections. Ideal candidates will be confident, polite, persistent, and able to manage high call volumes and client follow-ups professionally.

Key Responsibilities:

• Contact customers with overdue accounts via phone, email, or in-person visits.
• Remind and persuade customers to settle outstanding dues within agreed terms.
• Record all communications and maintain up-to-date customer payment status in the system.
• Negotiate and arrange repayment schedules that meet both customer and company needs.
• Coordinate with internal teams (billing, sales, legal) to resolve disputes or escalate cases.
• Meet monthly collection targets and performance KPIs.
• Ensure all collection activity complies with company policy and UAE laws.
• Maintain a professional tone and customer-friendly approach at all times.

Requirements:

• Male and Female candidates welcome to apply.
• Fluent in Arabic and English (spoken and written).
• Previous experience in collections, customer service, call center, or accounts receivable is an advantage.
• Basic understanding of billing and payment processes.
• Good negotiation and interpersonal skills.
• Organized, punctual, and target-oriented.
• Willing to work flexible hours or shifts, if required.
• Immediate joiners will be given preference.

Job Type: Full-time

Pay: Up to AED3,000.00 per month