Credit Controller

Driving License:

• license preferred –

ob Purpose:

To manage the company’s credit and collections process efficiently by ensuring timely payment from customers, reducing overdue accounts, and maintaining accurate financial records—while supporting positive client relationships.

Key Responsibilities:

• Monitor and manage customer accounts to ensure timely collection of outstanding payments
• Evaluate new credit requests, perform credit checks, and set credit limits
• Contact customers regarding overdue invoices via phone, email, and written correspondence
• Negotiate repayment plans and resolve queries or disputes in a timely manner
• Maintain up-to-date records of all communication and collection activity
• Work closely with internal teams (sales, customer service, finance) to resolve issues affecting payments
• Produce regular aged debt reports and escalate problematic accounts where necessary
• Recommend legal action or referral to collection agencies when required
• Reconcile accounts and ensure accurate allocation of incoming payments
• Contribute to regular financial and management reporting

Key Skills & Competencies:

• Strong verbal and written communication skills
• Confident, assertive, and professional approach to credit control
• Excellent attention to detail and numerical accuracy
• Able to work independently and manage multiple priorities
• Proficient in accounting software and Microsoft Excel
• Strong problem-solving and negotiation abilities
• Good understanding of credit control legislation and best practices

Qualifications & Experience:

• Education:
• Degree or diploma in accounting, finance, or a related discipline (preferred)
• Experience:
• Minimum 1–3 years in a credit control or accounts receivable role
• Experience dealing with high volumes of accounts and B2B customers is advantageous
• Certifications (Desirable):
• AAT, CICM, or similar accounting/credit control qualifications

Job Type: Permanent

Pay: AED2,500.00 - AED3,000.00 per month