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Collections Manager

The Collections Manager is responsible for overseeing the collection efforts of accounts receivable (AR) balances.

  • Supervise and develop Collections Analysts and Collectors, and manage their account loads.
  • Review collection system entries to ensure Collections Analysts and Collectors are entering detailed notes so that all internal departments have a clear understanding of AR status.
  • Support team DBO and days sales outstanding goals by providing assistance to the Collections Analysts and Collectors on problem accounts, difficult customer relationships and high-level disputes.
  • Review contracts as they relate to collection issues, including payment and invoicing terms.
  • Adjust parameters of the collection system’s collections strategies, as required.
  • Attend customer meetings to resolve ongoing issues and foster relationships.
  • Conduct meetings with Sales, Operations and Finance groups to address inquires and issues related to AR collections.
  • Review and approve refund and expense write-off requests made by Collection Analysts and Collectors.
  • Understand the company Product Lines and geographical organizational structure and identify contacts for specific needs.
  • Collaborate with internal stakeholders, including those within the Billing Center of Excellence, Credit, Sales, Operations, Tax and Treasury, to support and improve collection processes.
  • Ensure departmental costs stay within proposed annual budget.
  • Understand and comply with Sarbanes-Oxley requirements as defined in the risk control matrix.

10 years of relevant experience

Benefits

International Opportunities

Global adventure, broad exposure, and limitless learning await you. You'll be part of the most multi-cultural and diverse team of experts in any industry, anywhere.

Insurance

Health, vision, and dental insurance for you and your dependents available from day one.

Learning Opportunities

Global adventure, broad exposure, and limitless learning await you. You'll be part of the most multi-cultural and diverse team of experts in any industry, anywhere.

Diverse and Inclusive

Our exceptional and diverse people are the pulse and spirit of who we are. Every day, you will enrich your knowledge in an environment where differences in thought, creativity and experiences are embraced.

About Us

We are a global technology company, driving energy innovation for a balanced planet. Together, we create amazing technology that unlocks access to energy for the benefit of all.

Global in outlook, local in practice – and with a united, shared passion for discovering solutions, we hire talented, driven people and support them to succeed, personally and professionally.


SLB is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or other characteristics protected by law.

We will endeavor to make a reasonable accommodation / modification to the known physical or mental limitations of a qualified applicant with a disability to assist in the hiring process, unless the accommodation would impose an undue hardship on the operation of our business, in accordance with applicable federal, state, and local law. If you believe you require such assistance to complete this form or to participate in the interview process, please contact accommodationhotline@slb.com to request assistance. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.

SLB is a VEVRAA Federal Contractor- priority referral Protected Veterans requested.

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