Commercial Insurance Account Manager

About Us

Webb Insurance Group is a growing independent insurance agency dedicated to providing exceptional service and tailored insurance solutions to our commercial clients. We pride ourselves on professionalism, responsiveness, and building long-term client relationships.

Position Overview

We are seeking an experienced and detail-oriented Commercial Lines Account Manager to join our team. This role is responsible for managing a book of commercial lines clients, providing outstanding customer service, and ensuring accuracy in policy servicing, renewals, and account management. The ideal candidate is proactive, organized, and thrives in a fast-paced environment.

Key Responsibilities

• Manage all aspects of assigned commercial accounts, including new business, renewals, endorsements, and policy changes.
• Provide day-to-day service to clients, including answering coverage questions, issuing certificates, processing ID cards, and handling billing inquiries.
• Review and analyze policies for accuracy and adequate coverage, identifying gaps and making coverage recommendations.
• Prepare and deliver renewal proposals, quotes, and coverage comparisons.
• Build strong relationships with underwriters and carrier representatives to negotiate terms and resolve issues.
• Maintain accurate client information and documentation in the agency management system.
• Stay current on industry trends, carrier appetites, and compliance requirements.
• Provide prompt, accurate, and friendly client support via inbound calls, texts, and emails
• Develop insurance quotes based on client needs and follow up in order to make the sale
• Maintain a strong work ethic with a commitment to success

Qualifications

• Candidates must have an active 4-40 or 2-20 Insurance License
• 1+ year of experience in commercial lines account management (independent agency experience preferred).
• Strong knowledge of commercial insurance products (GL, Property, Auto, WC, Umbrella, etc.).
• Excellent communication skills: written, verbal and listening
• Motivated to complete tasks and have a growth focused mindset
• Excellent organizational skills with attention to detail and accuracy.

What We Offer

• Competitive salary commensurate with experience.
• Performance-based bonus opportunities.
• Health insurance.
• Retirement plan with employer contribution.
• Paid time off and holidays.
• Professional development opportunities and continuing education support.

How to Apply

If you are a client-focused professional who thrives on building relationships and delivering exceptional service, we’d love to hear from you. Please submit your resume and cover letter via this website.

Job Type: Permanent

Pay: From $52,000.00 per year

Benefits:

• 401(k) matching
• Health insurance
• Paid time off

Experience:

• Commercial insurance: 1 year (Required)

License/Certification:

• 4-40 or 2-20 license (Required)

Ability to Commute:

• Tampa, FL 33629 (Required)

Work Location: In person