Commercial Manager (Pre-Opening)

Commercial Manager (Pre-Opening)

Hampton by Hilton Jeddah Souq7 is opening its doors in the very near future. We have now started the selection process for the Core Management Team, including the role of Commercial Manager.

Short Description:

As a Commercial Manager, you’re not just leading commercial strategy across multiple segments and revenue streams – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities:

Here’s what you’ll do during a typical day:

• Own commercial strategy and execution: Develop and implement integrated commercial strategies across all revenue streams — including Group, Conference, and Events (GCE), Rooms, Food and Beverage, Leisure, and Spa — to drive top-line performance and market share growth

• Maximize revenue and profitability: Partner with General Managers and Finance to ensure commercial decisions support revenue goals, optimize cost of sales, and deliver profit and margin targets

• Lead pricing and forecasting strategy: Oversee revenue management practices including pricing, rate strategies, demand forecasting, and business reviews to optimize revenue across all segments

• Align sales and marketing efforts: Coordinate on-property and regional sales, marketing, eCommerce, and public relations activities to support brand positioning and drive demand

• Adapt to market dynamics: Monitor trends, assess competitive landscape, and adjust commercial strategies to stay ahead in evolving market conditions

• Strengthen stakeholder relationships: Build trusted relationships with owners, operators, Hilton corporate teams, and external partners to align goals and create long-term commercial value

• Cultivate a high-performing team: Drive engagement and retention through performance management, professional development, and recognition programs

Key Responsibilities for Hotel Pre-Opening Leaders

• Project Management: Oversee timelines, budgets, and resources; manage construction, procurement, and vendor coordination; ensure compliance with deadlines and regulations.

• Strategic Planning: Develop and execute pre-opening plans; set priorities, anticipate challenges, and establish operational workflows.

• Operational Readiness: Ensure all departments (front office, housekeeping, F&B, engineering) are prepared; coordinate training and brand standards implementation.

• Team Leadership: Recruit, onboard, and train staff; foster collaboration and maintain team focus under pressure.

• Financial Management: Manage pre-opening budgets; monitor forecasts; negotiate vendor contracts and control costs.

• Brand Standards: Ensure consistency in design, service, and operations aligned with brand guidelines.

• Problem-Solving: Address unexpected issues quickly; manage risks and maintain safety compliance.

• Attention to Detail: Oversee final construction, design, and furnishing; ensure operational processes meet quality standards.

• Communication: Maintain transparent updates with owners, investors, and stakeholders; represent the project in pre-opening events.

• Adaptability: Adjust plans as needed; stay resilient under fast-paced, high-pressure conditions.

• Customer Focus: Ensure guest experience remains the top priority from day one.

What is it like working for Hilton, the Best Workplace according to Forbes and GPTW ?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodation, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!