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Commis II
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- Attends meetings and trainings required by the Department Head or Hotel Management.
- Attends meetings and training as required.
- Continuously seeks to endeavor and improve the hotel’s efficient operation and knowledge of own job function.
- Ensures all requests and correspondence (e.g. from Department Head) are dealt with in a timely and accurate manner.
- Attends any property meetings that are relevant to the position.
- Is knowledgeable about corporate loyalty / Incentive Programmes.
- Assists colleagues to perform similar or related jobs when necessary.
- Ensures guest satisfaction by attending to their requests and inquiries courteously and efficiently.
- Accepts flexible work schedule necessary for uninterrupted service to hotel guests and the hotel’s stakeholders.
- Maintains own working area, materials and company property clean, tidy and in good shape.
- Embraces the core values of Wyndham Hotels and is seen as a brand ambassador of WHG
- Is well updated on, and possesses solid knowledge of the following:
- Hotel fire, bomb and emergency procedures
- Hotel health and safety policies and procedures
- Wyndham Hotels standards of operation and departmental procedures
- Current licensing relating to own responsibility, and to the hotel
- Accepted methods of payment by the hotel
- Corporate clients generating high business volume
- Should have experienced in cold Kitchen.
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