KEY RESPONSIBILITIES
- Set up preparation area (includes utensils, pots and pans, cutting boards and knives). As defined by the outlet or section in charge.
- Performs duties as required by section in charge.
- Must keep work area clean at all times and make sure correct use of equipment chillers and freezers.
- Helps the set up of daily buffet as per standards.
- Collects dry store, fruits, vegetables, dairy, raw meat and fish/Sea food requisitioned by the outlet or section in charge.
- Participates in the daily mise en place delegated by the outlet or section in charge.
- Must be willing to learn and attend any training scheduled by department head for the benefit of the employee and organization
- Prompt work pattern and must remain flexible at all times
- Must be willing to be rotated in carious kitchen sections as required
CosT CONTROL AND PROFITABILITY
- Deals with spoilage, breakage and accident efficiently in accordance to the required standard.
- Abides by the instructions given by Superiors.
LAWS, REGULATIONS & POLICIES
- Ensures compliance with business operations laws
- Ensures compliance with hospitality operations laws
- Ensures compliance to all applicable laws, and corporate standards and guidelines
ASSOCIATE RELATIONS
- Fosters and develops effective associate relations throughout the hotel
HEALTH & SAFETY
- Ensures that all potential and real hazards are reduced immediately
- Fully understands the hotel’s fire, emergency and bomb procedures
- Ensures that emergency procedures are practiced to provide for the security and safety of guests and associates
- Anticipates possible and probable hazards and conditions and corrects them or take action to prevent them from happening
- Ensures that the highest standards of personal hygiene, dress, uniforms and appearance
MISCELLANEOUS
- Attends meetings and trainings required by the Department Head or Hotel Management.
- Attends meetings and training as required.
- Continuously seeks to endeavor and improve the hotel’s efficient operation and knowledge of own job function.
- Ensures all requests and correspondence (e.g. from Department Head) are dealt with in a timely and accurate manner.
- Attends any property meetings that are relevant to the position.
- Is knowledgeable about corporate loyalty / Incentive Programmes.
- Assists colleagues to perform similar or related jobs when necessary.
- Ensures guest satisfaction by attending to their requests and inquiries courteously and efficiently.
- Accepts flexible work schedule necessary for uninterrupted service to hotel guests and the hotel’s stakeholders.
- Maintains own working area, materials and company property clean, tidy and in good shape.
- Embraces the core values of Wyndham Hotels and is seen as a brand ambassador of WHG
- Is well updated on, and possesses solid knowledge of the following:
§ Hotel fire, bomb and emergency procedures
§ Hotel health and safety policies and procedures
§ Wyndham Hotels standards of operation and departmental procedures
§ Current licensing relating to own responsibility, and to the hotel
§ Accepted methods of payment by the hotel
§ Corporate clients generating high business volume
SKILLS & COMPETENCIES
- Understanding the Job
- Taking Responsibility
- Recognizing Differences
- Customer Focus
- Adaptability
- Teamwork
- Atlest 2 years of experience in Pasty & Bakery section.
Microsoft Office
Event Planning
Customer Relationship Management
Integrity, Honesty, Accountability
Staff accommodation, Staff transportation