Communications Associate

Communications is more than messaging — it shapes culture, connects people, and leads innovation. J.P. Morgan Asset & Wealth Management’s high-impact Communications team serves as a strategic partner, transforming complex strategies and business priorities into clear, actionable messages and campaigns that empower and inspire employees. The team supports the Asset & Wealth Management line of business, which serves institutional, ultra-high-net-worth, high-net-worth, and team member clients through its Asset Management and Global Private Bank businesses.

As a Communications Associate on the Asset & Wealth Management Internal Communications team, you will help manage and execute internal communications across channels, including email, digital signage, intranet, feature articles, digital banners, images and newsletters. You will also measure the effectiveness of communications and recommend strategies to increase engagement. You should be creative, organized and detail-oriented, with a passion for storytelling and connecting people to each other and the big stories driving our business forward.

Job responsibilities

• Serve as a primary publisher for Asset & Wealth Management and Private Bank employee intranets, making ad hoc updates and overseeing quarterly page audits
• Draft intranet features on business wins, employee profiles, innovations, products and workplace tips
• Build and distribute high-visibility internal communications using the firm’s broadcast email platform
• Manage the Images@AWM platform, featuring employee-submitted photos of meaningful work moments and experiences
• Analyze communications and engagement metrics, then recommend improvements
• Manage team shared mailboxes, incoming tasks, site updates and resources

Required qualifications, capabilities and skills:

• 3 plus years of communications experience
• Experience with intranet design, content development and analytics tools
• Proven ability to manage multiple projects, meet deadlines and deliver results with strong attention to detail
• Knowledge of AP style and corporate editorial guidelines
• Exceptional writing skills across formats, including executive messaging and feature news copy
• Self-motivated and enthusiastic about employee engagement and storytelling
• Interest in emerging technologies and process improvement

Preferred qualifications, capabilities and skills:

• Bachelor’s degree in communications, business, marketing, journalism or related field, experience in financial services or related field
• Ability to leverage large language models for content creation, review and brainstorming, experience with visual communication, including graphic design; strong editing and proofreading skills for clarity and consistency
• Outstanding judgment and interpersonal skills, with the ability to partner effectively across the firm
• Commitment to continuous learning and growth

J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.