Communications Manager - HVTI Patient Education

Join Cleveland Clinic’s Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

As a Communications Manager, you will produce editorial content for Cleveland Clinic marketing publications and electronic media while supporting HVTI patient education and marketing initiatives by developing, managing, and maintaining high-quality content across print and digital platforms. In this role, you will ensure timely and efficient project management for communication initiatives that support Cleveland Clinic’s health system marketing objectives. You will lead content strategy, oversee large-scale document review and creation, and ensure alignment with organizational messaging. Responsibilities include project management, collaboration with clinical and marketing teams, oversight of content production and distribution, and maintenance of internal and external education resources.

A caregiver in this position works a hybrid schedule from 8:00 a.m. - 4:30 p.m., with 2–3 days per week onsite after training and orientation.

Orientation lasts 3–4 weeks and requires 4–5 days onsite per week during this period.

A caregiver who excels in this role will:

Serve as project manager and/or communication consultant in developing communication strategies for corporate and multidisciplinary projects, publications or collateral for various client areas including administrative, clinical, research and education institutes or departments.

Act as liaison between client areas and marketing staff.

Ensure deadlines and timelines are adhered to including overseeing deadlines of freelance writers.

Function as sole contact to specific institute or department leadership.

Collaborate with client areas and graphic designers to determine appropriate graphic presentation of copy.

Conduct interviews with physicians, institute/department chairmen, clinicians, patients and other sources.

Write and edit copies for newsletters, brochures, direct mail pieces, displays and other collateral materials, as well as speeches and copies for the Web.

Supervise junior writers and/or freelance writers.

Conduct secondary research for publication development.

Oversee enterprise-wide and multidisciplinary clinical projects such as annual reports and special one-time publications.

Serve on various committees throughout the organization.

Other duties as assigned.

Minimum qualifications for the ideal future caregiver include:

Bachelor's degree in Communications, Journalism, English or closely related field

Seven years of experience in a communication/marketing function to include experience in writing, editing, researching and preparing material for publication.

An additional four years of progressively responsible relevant experience may substitute for the degree requirement

Excellent writing, editing, grammar and proofreading skills

Strong working knowledge of all forms of communication (print and electronic)

Ability to organize and handle multiple priorities and projects simultaneously

Knowledge of communication practices in healthcare or another industry(ies)

Preferred qualifications for the ideal future caregiver include:

Creativity and experience with publication production

Experience with Adobe InDesign, photoshop, Microsoft Office suite

Project management experience

Scientific writing or medical writing experience

Physical Requirements:

Ability to perform work in a stationary position for extended periods.

Ability to operate a computer and other office equipment.

Ability to travel throughout the hospital system.

Ability to communicate and exchange accurate information.

In some locations, ability to move up to 15 lbs.

Personal Protective Equipment:

Follows standard precautions using personal protective equipment as required.

Pay Range

Minimum Annual Salary: $63,250.00

Maximum Annual Salary: $96,467.50

The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic’s benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).