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Community Adminstrator

The Administrative Assistant supports the daily operations and overall management of the building, ensuring efficient office functions and excellent resident service.

Key Responsibilities:

  • Welcome new shareholders at closing, review building procedures (move-ins, parking, remotes, alterations, etc.), and provide welcome packages including rules and regulations
  • Answer and direct phone calls; monitor and respond to emails, voicemails, and office mailbox daily
  • Assist residents and visitors who enter the management office
  • Maintain and track resident records, including insurance policies, amenity waivers, pet registrations, and resident profiles in BuildingLink
  • Oversee and manage amenities, including the fitness center, community room, pool, and children’s playroom
  • Review and approve BuildingLink postings
  • Handle resident requests, including late fee waivers, legal inquiries, and work orders
  • Coordinate and log Certificates of Insurance (COIs) for deliveries and vendors
  • Manage all move-in and move-out procedures, including scheduling, documentation, and fee collection
  • Process and track alteration applications, including required paperwork, permits, COIs, and approvals; update records in BuildingLink
  • Manage key fob systems, including issuing new fobs and applying related charges in CINC
  • Enter and bill completed owner work orders in BuildingLink and CINC
  • Monitor and order office and staff supplies
  • Assist with management of storage units and bike storage, including waitlists and account charges
  • Process annual pool memberships
  • Coordinate community room reservations, including scheduling, fee collection, and vendor COIs


Benefits


Medical Insurance

Dental Plan

Vision Plan

401k

Voluntary Life Insurance

Paid vacation, paid sick & personal time off

Paid holidays

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