Community Coordinator

Job Overview
Innovatis Group is looking for a Community Coordinator to ensure smooth day-to-day operations across communities. In this role, you’ll manage webinar and virtual programs, maintain accurate community database information, and support members and events. You’ll play a vital role in delivering valuable content and experiences to members, streamlining processes, and coordinating logistics that enhance member engagement.

The ideal candidate is detail-oriented, tech-savvy, and thrives on keeping operations organized and efficient. You’re a natural relationship builder who thrives in collaborative environments and is comfortable navigating ambiguity to turn ideas into action. If you enjoy managing multiple projects, improving systems, delivering exceptional customer service, and are passionate about creating impactful community experiences, we’d love to hear from you!

Key Responsibilities:

• Manage Community Webinars and Virtual Events: Manage the day-to-day implementation of community webinar and virtual programs, ensuring timely delivery, program impact, and strong engagement.
• Support Program Development: Collaborate with internal teams and stakeholders to shape and refine community, events, volunteer, and membership strategies that align with broader organizational goals.
• Manage Data: Oversee database systems to ensure accurate reporting, ability to organize, analyze, and present data findings
• Build and Sustain Relationships: Foster strong relationships with members, volunteers, and stakeholders through responsive communication, thoughtful support, and a member-first mindset.
• Support Volunteer Operations: Schedule and coordinate volunteer meetings as needed, prepare agendas, take minutes, and provide administrative support to ensure smooth operations and clear communication.
• Track Community Program Performance: Monitor registration and attendance trends, develop and manage regular reporting processes and provide insights to inform improvements and guide future programs.
• Ensure Program Efficiency & Timeliness: Adhere to deadlines, support ongoing project development, and help ensure all community, volunteer, and membership initiatives are effectively executed and continuously improved.

Basic Qualifications:

• Bachelor’s degree required
• 3-5 years of relevant experience in membership, community, webinar/virtual events, and/or association management
• Demonstrated experience using Excel for data tracking, analysis, and reporting
• Strong operations skills with the ability to engage and support volunteers, members, and key stakeholders
• Confident in external-facing roles, including hosting volunteer calls, engaging with boards, and representing the organization professionally
• Critical thinker with strong problem-solving skills and the ability to make informed decisions
• Comfortable working with ambiguity, taking initiative, and driving projects forward without every step outlined
• Highly organized with the ability to manage multiple projects, priorities and deadlines.
• Mission-driven mindset, with an understanding of broader community impact, member & volunteer engagement

Additional Requirements:

• Employment is contingent upon successful completion of a background check.
• Must be legally authorized to work in the U.S. and not require employment visa sponsorship.
• Comfortable working in a hybrid environment and able to commute to the office at least three days per week.
• Excellent written and verbal communication skills — able to convey information clearly and professionally.
• Physical requirements: must be able to lift and carry up to 50 lbs and stand for extended periods as needed for event support.

Salary:

The base salary range for this position starts at $60k annually.

Location:

Nashville, TN

Hybrid Work Environment—Not a fully remote role

Benefits:

Comprehensive health, dental, and vision insurance

401(k) plan with 5% company match after 6 months

Unlimited PTO after a year of employment (generous PTO upon start)

Professional development opportunities

Friendly and collaborative work environment

About Innovatis Group:

At Innovatis Group, we’re not just one of the fastest-growing association management companies; we’re committed to redefining partnership and impact. We blend strategic innovation with execution, helping clients drive meaningful results while supporting their broader goals. If you thrive in a fast-paced, dynamic environment and enjoy collaborating with industry-leading brands, Innovatis Group offers the tools, team, and environment to help you make a lasting impact.

Equal Opportunity Employer:

Innovatis Group is an equal opportunity employer and aspires to be a leader in fostering a diverse, equitable, and inclusive workplace where every individual is empowered to bring their whole self to work. We commit to embracing and promoting diversity in all its forms, ensuring equitable opportunities, and cultivating an inclusive culture that respects and values differences. Together, we will drive better outcomes for our employees, our clients, and our community.

Job Type: Full-time

Pay: From $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Relocation assistance
• Vision insurance

Work Location: Hybrid remote in Nashville, TN 37203