COMMUNITY ENGAGEMENT COORDINATOR

Attention applicants: Do not apply for this position via the MassCareers website. Your application will not be received.

To apply, follow the link below to the Attorney General’s Office direct application page.

www.mass.gov/ago/employment.

COMMUNITY ENGAGEMENT COORDINATOR,

WESTERN, MA

EXECUTIVE BUREAU

COMMUNITY ENGAGEMENT DIVISION

(Springfield Regional Office)

The Attorney General’s Community Engagement Division (CED) aims to fulfill the Office’s mission to serve all people in the Commonwealth of Massachusetts in every one of its diverse communities. CED assists in expanding the reach of the office and supporting efforts to ensure legal and advocacy work is informed by and reflects the needs of the communities and residents of Western Massachusetts.

The Division works to establish a bridge between the Attorney General’s Office (AGO), community members, and organizations across Massachusetts so that every resident has access to the Office’s services. To this end, the Division works with all bureaus in the Office to develop engagement strategies, trainings, information sessions, clinics, and public presentations on a wide variety of topics.

Primary Duties:

• Manage and cultivate partnerships with community groups, organizations, and other stakeholders, particularly those working with people disabilities, environmental justice communities, immigrant and migrant populations, elders, youth, and low-income residents.

• Maintain a visible presence in Western MA, including, Berkshire, Franklin, Hampden and Hampshire Counties by representing the Office and Division at public events, community meetings, and stakeholder gatherings to share the AGO goals.
• Identify new opportunities to collaborate with community leaders and advocacy organizations throughout the region to advance the AGO mission and strategic priorities.
• Educate the public on the AGO’s services and deliver trainings on topics such as consumer protection, scam prevention, worker’s rights, landlord and tenant rights.
• Plan, organize and participate in internal and external events supporting cross bureau leadership and staff including our Wage Theft Clinics, regional summits, advisory council meetings, and topical webinars.
• Provide general administrative and office support to the Springfield Regional Office, as needed.

Position Type: Full-Time/Non-Exempt. Our current hybrid model includes some remote workdays for most positions. On in-office days, employees are required to report to one of our designated office locations, either in Boston or at a regional office.

Salary: $60,490 - $64,274

To apply for this position: Please visit the Employment and Recruitment Portal of the Attorney General’s Office at BambooHR and apply directly. Applications submitted via MassCareers website are not received.

You will be asked to submit a cover letter and resume when applying for this position. The application deadline is November 14 , 2025, at 5:00 PM (ET) .

Qualified individuals with disabilities are encouraged to apply. We will gladly assist applicants in need of an accommodation. For assistance, contact the Human Resources Division at (617) 963-2932.

Do not select MassCareers “apply online” option to apply for this position. Applications submitted via this MassCareers website are not received by our Office.

Inquiries regarding position & status may be made to:

Community Engagement Division

AGOcommunityengagement@mass.gov

Position Requirements:

• Bachelor’s degree or equivalent experience.
• Experience delivering public awareness presentations and working with diverse populations.
• Ability to facilitate and lead internal and external meetings and events.
• Effective verbal and written communication skills.
• Self-starter with the ability to set clear goals, think strategically, and manage time effectively.
• Ability to work both independently and as part of a team.
• Effective event planning and project management skills.
• Proficiency with Microsoft Office Suite, MailChimp, Zoom, Canva and other software preferred.
• Ability to work some early mornings, nights, and weekends to attend external events.
• A valid Massachusetts driver’s license as this position requires frequent travel throughout Western Massachusetts and to the Boston Office on occasion.

The successful candidate will be able to demonstrate a connection to the people and communities we serve and an interest in supporting a respectful, diverse, equitable, and inclusive work environment.

The Attorney General’s Office is an Equal Opportunity Employer. As the representative of the Commonwealth and its residents, the Attorney General’s Office strives to ensure that those working in our office reflect the diversity of the communities we serve. The Office encourages applicants from a broad spectrum of backgrounds to apply for positions.

Do not select MassCareers “apply online” option. Any automated message generated by the Commonwealth of Massachusetts MassCareers website does not apply to posted positions at the Attorney General’s Office. You must apply directly at: www.mass.gov/ago/employment.