Community Manager

Responsibilities

Budget

• Propose the annual FM CAPEX budgets for the asset and process for approval with the management.
• Update the execution of the approved FM OPEX/CAPEX annual budget to ensure the optimal level of expenses, delivering best value (highest possible quality for lowest possible cost) to the Manager-FM Operations.
• Supervise and monitor the execution of the works at the asset and report progress to senior management.
• Facilitate for the contractor to execute the works and meet the target dates.

Utilities and Energy Management

• Monitor maintenance regimes implementation in line with world best practices to optimize utilities consumption.
• Monitor the performance of all plant and equipment.
• Prepare utilities records, payments and collections.
• Check, verify and confirm that services delivered by service providers and contractors meet the Client standards.

Policies, Procedures and Forms

• Implement and maintain policies and procedures.

New Developments

• Liaise with the Project Lead and supervise the asset takeover.
• Monitor and manage the implementation of the approved mobilization plan.
• Monitor the condition survey and update the defected issues in the DLP tracking process.

Redevelopment

• Monitor the redevelopment execution on a daily basis to ensure quality delivery in a timely manner and with minimal disruption of operations.

Health and Safety, Emergency and Fire Safety

• Ensure the asset is covered by best-in-market emergency and fire safety standards.
• Conduct periodic/weekly inspections for all assets to verify safety and conditions.

Compliance

• Ensure full compliance with all laws, regulations, codes, etc. from all competent authorities.

Facilities Management

• Manage the team to demonstrate and apply all Service Level Agreements with service providers as per the contract.
• Ensure optimal maintenance of all assets including preventative and reactive maintenance.
• Provide service providers with the access required to perform their PPM and RM with no effect on the SLA/KPI.
• Monitor daily complaints / RM.

Monitor Performance

• Review SLA/KPI performance of the service providers on a monthly basis as per the contract.
• Ensure SLAs are met and issue NCRs when SLAs are breached as per the contract.
• Monitor asset audits to ensure service providers comply with world best practices in FM.

Property Inspections

• Monitor asset inspections from the team and other departments and prepare a weekly update to close out all issues in a timely and quality manner.

Coordination

Closely working in conjunction with the members of the Asset Management and Asset Transaction teams.

Job Requirements

8 - 10 years' experience in a Property Management or Strata / Freehold Management business. Wider administration and FM/property experience is highly regarded.

Seniority level

• Not Applicable

Employment type

• Full-time

Job function

• Management

Industries

• Facilities Services
• Food and Beverage Services
• Hospitality

Location: Umluj, Tabuk, Saudi Arabia