Community Manager

We are one of Mumbai’s most vibrant and celebrated hospitality destinations, blending exceptional food, atmosphere, and service with a strong sense of community. We’re seeking a dynamic Community Manager to be the voice, face, and heart of our brand — someone who builds authentic relationships, creates engaging experiences, and drives both in-person and digital engagement.

Key Responsibilities:

• Build, nurture, and grow a loyal community of guests, influencers, and brand advocates.
• Manage social media presence — engage with followers, respond to queries, and maintain the brand tone.
• Plan and execute community-driven events, collaborations, and experiences.
• Partner with PR, marketing, and operations teams to amplify campaigns and promotions.
• Monitor trends and feedback to improve brand experience and guest engagement.
• Handle guest relations on-site, ensuring a welcoming and personalized experience.
• Create reports on engagement metrics and suggest strategies for community growth.
• Represent the brand at events, pop-ups, and local collaborations.

Qualifications & Requirements:

• Bachelor’s degree in Marketing, Communications, Hospitality, or a related field.
• 2–5 years of experience in community management, marketing, or guest relations (hospitality experience preferred).
• Excellent communication, interpersonal, and organizational skills.
• Strong social media understanding (Instagram, Threads, LinkedIn, etc.).
• Creative mindset with a people-first, storytelling approach.
• Ability to multitask and thrive in fast-paced, guest-facing environments.

Job Types: Full-time, Permanent

Pay: Up to ₹65,000.00 per month

Work Location: In person