Community Manager

251-Unit Apartment Community | West Covina, CA
Fairmont Management Inc. | www.fairmanage.com

Are you a strong leader who thrives in a fast-paced environment and takes pride in creating high-performing teams and exceptional communities? Do you bring a proactive mindset, outstanding organizational skills, and the ability to confidently lead operations while delivering an elevated resident experience?

Fairmont Management Inc. is seeking an experienced, driven, and highly organized Community Manager to lead operations at a large, 251-unit garden-style apartment community in West Covina.

Conveniently located just south of the 10 freeway and moments from the Westfield shopping mall, this community offers residents convenient access to shopping, dining, entertainment, and major commuter routes throughout the San Gabriel Valley and beyond.

This is an especially exciting time to join the property as the community prepares to launch a major courtyard renovation featuring new BBQ areas, fire pits, and outdoor dining spaces designed to create a resort-style poolside experience. In addition, the property is actively renovating apartment interiors, offering residents a modern, elevated finish package alongside classic apartment homes.

We are looking for a leader who can successfully manage daily operations while helping guide the property through this exciting transformation. The ideal candidate is highly motivated, proactive, organized, and capable of balancing operational excellence with team leadership and resident satisfaction.

If you are someone who can motivate a team, delegate effectively, understand your market, and create a culture of accountability and service excellence, we would love to meet you.

Why Join Fairmont Management?

At Fairmont Management Inc., we believe our people are our greatest asset. We foster a collaborative culture where team members are empowered to contribute ideas, grow professionally, and make a meaningful impact on our communities.

What We Offer

• 100% apartment allowance (2x1 apartment)
• Competitive compensation including leasing and performance bonuses
• Generous paid time off policy
• Educational opportunities for career growth and advancement
• Dynamic, team-oriented culture
• Beautiful, modern work environment
• Exposure to innovative property technologies
• Opportunity to help shape an exciting community transformation
• Company committed to excellence and resident satisfaction

About the Role

As the Community Manager, you will oversee all aspects of the property’s operations, including leasing performance, resident relations, team leadership, financial management, maintenance coordination, and overall community presentation.

This role requires a highly organized and proactive leader who can successfully manage multiple priorities, motivate onsite staff, and maintain exceptional operational standards in a fast-moving environment.

You will play a critical role in driving occupancy, resident retention, team development, and the successful execution of ongoing property renovations and enhancements.

The ideal candidate is:

• A strong and motivating leader
• Highly organized with excellent time management
• Proactive and solutions-oriented
• Skilled at delegation and follow-through
• Confident managing a fast-paced operation
• Knowledgeable about market trends and competitive positioning
• An exceptional communicator with strong interpersonal skills

Key Responsibilities

Leadership & Operations

• Lead and motivate the onsite management and maintenance teams
• Delegate responsibilities effectively while maintaining accountability
• Conduct daily team meetings and establish operational priorities
• Ensure the property operates efficiently and professionally
• Maintain strong curb appeal and community presentation standards
• Coordinate vendor services, projects, and renovation activities

Leasing & Financial Performance

• Drive leasing performance and occupancy goals
• Monitor market conditions and competitive communities
• Oversee leasing strategy, pricing, renewals, and resident retention
• Manage rent collections, delinquency, and notices
• Operate within budget guidelines and monitor property expenses
• Approve invoices, vendor contracts, and payroll reporting

Resident Experience

• Build positive relationships with residents and vendors
• Resolve resident concerns professionally and proactively
• Support resident retention through excellent service and communication
• Coordinate resident events and community engagement initiatives
• Ensure service requests are completed promptly and satisfactorily

Administrative Oversight

• Maintain accurate resident files and property records
• Ensure compliance with Fair Housing and company policies
• Utilize property management software efficiently and accurately
• Conduct regular property inspections and safety oversight
• Support ongoing training and development of onsite staff

Qualifications

• Previous Community Manager experience required with at least 5 years in conventional multifamily housing
• Strong leadership and team management skills
• Excellent organizational, time management, and communication abilities
• Experience managing large apartment communities (200+ units) preferred
• Knowledge of leasing, operations, budgeting, and resident relations
• Strong understanding of market trends and property performance
• Ability to multitask and thrive in a fast-paced environment
• Proficiency with Microsoft Office and property management software
• Weekend availability as needed

Our Core Values

At Fairmont, we look for team members who are:

• Team-oriented and supportive | Open to feedback and continuous improvement | Willing to lead by example
• Driven, proactive, and solutions-focused | Motivated to achieve goals and improve performance | Passionate about creating successful communities
• Emotionally intelligent and relationship-focused | Excellent communicators and attentive listeners | Professional and thoughtful in every interaction

We are committed to creating communities people are proud to call home — and we’re looking for leaders who share that passion.

Join Our Team

If you are ready to take the lead at a dynamic community undergoing exciting transformations and want to grow your career with a company that values leadership, professionalism, and operational excellence, we encourage you to apply today.