Community Outreach & Marketing Manager – Senior Living Residence (Full-Time)

About Heavenly Palace

Heavenly Palace is a five-star rated senior living community that redefines retirement living through comfort, companionship, and dignified care. Managed by the Dream & Beauty Charitable Trust, we provide holistic well-being and world-class amenities in a serene, purpose-built campus that promotes independence and meaningful engagement for seniors.

Position Overview

We are seeking a dynamic and empathetic Community Outreach & Marketing Manager to lead our awareness, marketing, and admissions initiatives. This role is ideal for a professional who can combine marketing strategy with compassion and relationship-building.

You will oversee both digital and community engagement, manage our online presence, and connect with families to showcase the exceptional living experience at Heavenly Palace.

Key Responsibilities

● Develop and implement multi-channel marketing and outreach strategies to enhance visibility and occupancy.

● Manage social media platforms, digital campaigns, newsletters, and promotional materials.

● Conduct guided tours for prospective residents and their families, presenting room options, amenities, and lifestyle offerings.

● Build and sustain partnerships with hospitals, doctors, NGOs, CSR wings, and senior networks for referrals.

● Represent Heavenly Palace at community events, exhibitions, and senior care forums.

● Track marketing analytics, leads, and occupancy metrics to guide strategic decisions.

● Support CSR collaborations, donor communications, and awareness drives.

Qualifications & Skills

● Bachelor’s degree in Marketing, Business, or Communications (MBA preferred).

● 4–8 years of experience in sales, marketing, or community engagement — ideally in senior living, healthcare, hospitality, or non-profit sectors.

● Proven expertise in social media management, digital outreach, and brand storytelling.

● Strong interpersonal and presentation skills with the ability to connect authentically with seniors and families.

● Proficiency in MS Office, CRM tools, and marketing analytics.

● Fluency in English, Hindi, and Punjabi preferred.

Why Join Us

● Competitive salary aligned with experience.

● Opportunity to work with a respected charitable trust.

● A mission-driven environment that values compassion and professionalism.

● Growth potential within the senior care and social sector.

Salary: Negotiable

To Apply

Send your resume and cover letter to hr@dbct.com

Subject line: Application – Community Outreach & Marketing Manager, Heavenly Palace

Heavenly Palace – Redefining Senior Living with Dignity and Grace.

Job Type: Full-time