Qureos

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Compliance Manager

Rawalpindi, Pakistan

Job Description for Compliance Manager (Female)

Position: Compliance Manager(Female)

Job Summary:

As a Compliance Manager, you will be responsible for ensuring that the organization operates in accordance with all relevant laws, regulations, and internal policies. Your primary focus will be on developing and implementing compliance programs, conducting audits, and providing guidance to ensure the organization's adherence to legal and regulatory standards.

Key Responsibilities:

1. Develop and Implement Compliance Policies:

· Employee Cards should be worn all the time

· Discipline has to be maintained all the time.

· Keeping a close eye on employee’s activities throughout the shift.

· Cellphone utilization monitoring on ground.

· Abusive language monitoring on floor.

· Spotting agents who are napping on floor.

· Making sure the office equipment /property is in order & not damaged.

· Keeping a close eye on janitorial staff & cleanliness of office premises.

· All the requisition inventory to be monitored of all departments.

· All computer equipment’s in use of office should be checked before & after shift start & end.

· Implementation of dress code.

· Checking no smoking in non-smoking area

2. Employee Training and Education:

· Develop and deliver training programs to educate employees on compliance policies and regulations.

· Promote a culture of compliance and ethical behavior throughout the organization.

3. Investigations and Conflict Resolution:

· Investigate compliance-related issues, incidents, or breaches and implement corrective actions.

· Work with relevant departments to resolve conflicts between compliance requirements and business objectives.

4. Develop and Implement Compliance Policies:

· Draft, update, and communicate compliance policies and procedures in alignment with applicable laws and regulations.

· Work closely with relevant departments to ensure policies are understood, implemented, and followed.

Position: Coach

Job Summary:

As a Coach, you will play a crucial role in developing individuals or teams to enhance their performance and achieve their goals. You will be responsible for providing guidance, support, and feedback to help individuals reach their full potential, both professionally and personally.

Key Responsibilities:

· Collection of training certificates from trainer

· Keeping track of attendance/regularities & irregularities of agents coming from training.

· Keeping track of their sales & appointments.

· After appointment, responsible for providing documents of agents To HR-department (3-CNIC’S, 3 PASSPORT SIZE PHOTOGRAPS CV & EXPERIENCE LETTER IF HAVE ANY)

· Address trainer concerns & issues.

· Exit interviews of trainees

Goal Setting and Planning:

· Collaborate with individuals or teams to set realistic and achievable goals.

· Develop action plans and strategies to attain identified objectives.

· Monitor progress and make adjustments as needed.

Skill Building:

· Identify specific skills that need improvement and design targeted training programs.

· Conduct skill-building sessions and workshops.

· Utilize a variety of coaching techniques to enhance performance.

Performance Monitoring

· Regularly assess performance against established goals and benchmarks.

· Provide ongoing feedback on achievements and areas for improvement.

Job Type: Full-time

Pay: Rs50,000.00 - Rs70,000.00 per month

Application Question(s):

  • Are you comfortable working in night shift?
  • Are you currently residing in Rawalpindi?

Work Location: In person

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