Our Purpose

At Vibe, we are driven by our mission to elevate community and create opportunity. We believe in fostering an environment of inclusivity where every team member has the chance to grow professionally. Guided by our core values – be inclusive, educate, embrace change, and seek opportunities - we are dedicated to making a positive impact in the lives of our members and communities. As we continue to grow and expand our team, we are seeking passionate individuals who share our vision and are eager to join us in our journey. If you are someone who is passionate about making a difference and is committed to creating a brighter future for our communities, we invite you to explore this exciting opportunity at Vibe!

Position Purpose

The Compliance Manager must be passionate about the credit union culture and demonstrate service excellence through their communication and compliance programming. This position will focus on identification, analysis and management of compliance requirements that affect all business areas of the Credit Union, while also providing oversight of the Quality Assurance team to ensure operational integrity and member data protection. Areas of responsibility include development and oversight of the compliance management system and the quality assurance reviews of loan, share, and member account activities. The Compliance Manager should be prepared to embrace change and provide support for others as technology and service improvements are implemented. This person must be able to manage multiple responsibilities/projects simultaneously, lead and develop team members and foster a culture of accountability and growth. Organization, positivity and flexibility are a must.

Essential Duties

• Serve as a subject matter expert for internal compliance related questions.
• Maintain required reporting of BSA and other regulatory mandates.
• Conduct branch compliance audits on a periodic basis.
• Assist in resolution of member issues as needed.
• Monitor regulatory environment for new regulations and changes to existing regulations.
• Serve as a subject matter expert for team members when servicing fiduciary and special accounts.
• Serve as a subject matter expert for Accounting staff on ACH and check compliance.
• Collaborate on projects, as needed, to ensure that compliance issues are addressed throughout the project lifecycle.
• Research and assess regulations and recommend remedial action.
• Remain current on knowledge of new and emerging risks and threats presented in the financial service industry.
• Develop each employee to their highest potential by identifying their areas for improvement and appropriately coaching, training, or correcting the employees' performance.
• Provide leadership and direction to the Quality Assurance team, ensuring reviews and audits are completed accurately, timely, and in alignment with regulatory and internal compliance standards.
• Oversee day-to-day operations of the Quality Assurance function, including quality control reviews of loan, share, IRA, and deceased accounts, while ensuring risk is effectively mitigated.
• Monitor QA findings and collaborate with business units to identify root causes, implement corrective actions, and institutionalize process improvements.
• Foster a culture of learning and development within the QA team by coaching, mentoring, and creating growth opportunities that align with Vibe's values.
• Champion the integration of compliance and quality assurance efforts, ensuring that both functions work in tandem to protect members, safeguard data, and elevate operational excellence.
• Other duties may be assigned.

Education/Experience

• Bachelor's Degree in Business Administration, or equivalent experience preferred.
• Minimum of three years compliance experience.
• Certification in BSA and Compliance.

Skills/Abilities

• Strong analytical skills, to analyze appropriate security controls.
• Effective written and verbal communication skills.
• Ability to interact cross functionally with all levels of personnel.
• Ability to travel.

Physical Requirements

These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the position. Reasonable accommodations can be made to enable people with disabilities to perform the described essential functions of the position. While performing the responsibilities of the job, the employee is required to hear, see, talk, stand, walk, stoop, kneel, lift, push, pull, and grasp.