Computer Lab Assistant

• 
  We anticipate interviewing for this position on or around Wednesday, May 20, 2026.

Essential Duties and Responsibilities:

Essential Duties & Responsibilities of Library Aide I plus:

1. Schedules customer use of computer lab equipment.

2. Assists staff and customers with basic assistance in computer equipment and software application use.

3. Provides instruction in the utilization of library resources including printers, copiers, return machines, self-checks, scanners, etc.

4. Monitors Library District equipment for functionality, damage, tampering, or loss.

5. Helps plan and participate in outreach, computer classes, and library programming.

6. Interacts with customers, district-wide staff and management, outside agencies, and other libraries extensively over the telephone, in person, and via email.

7. Operates intermediate Integrated Library Systems (ILS) and library resources including printers, copiers, return machines, self-checks, scanners, etc.

8. Performs other duties as assigned.

Core Competencies:

Knowledge, Skills, and Abilities:

Education:

Required: High School Diploma, General Equivalency Diploma (GED), or equivalent.

Preferred: N/A

Experience:

Required: One (1) year user support or customer service experience in trouble-shooting and assisting computer users on personal computer software operations and associated peripheral equipment; OR completion at least one (1) year of formal computer training classes from an accredited college or university, or possession of relevant Microsoft certifications.

Preferred: N/A

Physical Requirements:

Although work is performed in a library setting, a limited amount of walking or standing is often necessary to carry out job duties. Tasks may involve frequent walking, standing, bending, reaching, stooping, and some lifting and carrying of objects of moderate weight (20-50 pounds).

Additional Knowledge, Skills, & Abilities:

KSAs of Library Aide I plus:

• Knowledge of basic public library principles, practices, and techniques.
• Knowledge of personal computers, and of scanners, projectors, laser/inkjet printers, and other associated peripheral equipment.
• Knowledge of software applications associated with computer lab equipment.
• Ability to exercise decision-making skills in dealing with customers and their accounts, including the collection and accounting of fines and fees.
• Ability to troubleshoot basic computer software and hardware issues.

• 
  PLEASE NOTE: Meeting these posted qualifications does not necessarily guarantee an interview.

Sunday: 9:15 am-2:15 pm

Monday: 11:15 am-4:15 pm

Tuesday: 4:15 pm-8:15 pm

Wednesday: 3:15 pm-8:15 pm

• 
  This schedule may be subject to change based on the needs of the Library District.