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Computer Room Air Conditioning (CRAC) Technician
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Overview:
This position description is subject to change at any time as needed to meet the requirements of the program or company.
Qualifications:
At V2X, we bring more than 120 years of combined expertise in mission support, logistics, and operational excellence to our customers worldwide. We are a leading provider of integrated solutions that connect people, systems, and technologies — from base to battlefield. Our team is committed to integrity, innovation, and delivering results that ensure mission success in the most complex environments.
CRAC Technician is responsible for the installation, maintenance, troubleshooting, and repair of precision cooling systems that support mission-critical IT infrastructure. This role ensures optimal environmental conditions in data centers and server rooms by maintaining temperature, humidity, and airflow within specified tolerances. The technician works closely with facilities, IT, and engineering teams to uphold uptime, energy efficiency, and compliance with operational standards.
This position description is subject to change at any time as needed to meet the requirements of the program or company.
This position is contingent upon contract award.
Responsibilities:
Major Job Activities:
- Install, maintain, and repair CRAC units, in-row cooling systems, and associated HVAC infrastructure.
- Monitor and adjust temperature, humidity, and airflow to meet ASHRAE and OEM specifications for data center environments.
- Perform routine inspections and preventive maintenance on CRAC systems, including filter changes, coil cleaning, refrigerant checks, and electrical diagnostics.
- Troubleshoot and resolve mechanical, electrical, and control system issues in a timely and efficient manner.
- Document all work in NexGen or maintenance logs, including service reports, parts usage, and system performance metrics.
- Ensure compliance with safety protocols, environmental regulations, and manufacturer guidelines.
- Coordinate with vendors and contractors for major repairs, retrofits, or warranty service.
- Respond to emergency calls and participate in on-call rotation as needed to support 24/7 operations.
- Assist in training lower-level operators and participate in continuous improvement initiatives.
- Document system changes and maintains accurate records of maintenance and repairs.
- Ensure compliance with safety standards, codes, and regulations.
- Performs all other duties as assigned.
Qualifications:
Minimum Qualifications:
- Requires a high school diploma or equivalent
- Valid driver license
- Minimum 5 years of experience with CRAC or precision cooling systems in data centers or telecom environments.
- Licenses/Certifications:
- EPA 608 Universal Certification (required)
- HVAC/R trade license (preferred)
- OEM training on Liebert, Stulz, or APC systems (a plus)
- Must be able to pass a favorable national agency check (NAC)
Required Skills:
- Strong knowledge of refrigeration cycles, electrical schematics, and control systems
- Familiarity with BMS, EMS, or DCIM platforms
- Ability to read blueprints, wiring diagrams, and technical manuals
- Excellent troubleshooting and diagnostic skills
- Strong attention to detail and documentation
- Ability to work independently and in team settings
- Comfortable working in high-security, temperature-controlled environments
- Work emergency situations as required..
- Excellent communication skills for coordinating with teams and documenting work.
At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients
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