Computer Services Coordinator

FMCC has an immediate opening for a full-time Computer Services Coordinator in the IT Department. Join a collaborative and forward-thinking IT team dedicated to supporting education through innovative technology solutions, providing technical support, maintaining systems, and ensuring reliable IT services for faculty, staff, and students.

Hours are Monday – Thursday 10:00AM – 6:00PM, Friday 8:00AM-4:00PM

Excellent health insurance, benefits, and generous paid time off

Salary: $46,060

Key Responsibilities:

• Monitor and respond to Help Desk service requests, updating and reporting information as required.
• Troubleshoot and resolve hardware, software, printer, network, and audiovisual system issues.
• Install, configure, and maintain computer systems, user accounts, and permissions.
• Develop specialized software packages and provide user training on data processing equipment.
• Coordinate the installation, maintenance, and upgrading of computer hardware.

Minimum Qualifications: Strong knowledge of network hardware, software, and security practices, with the ability to train users and troubleshoot hardware issues. Excellent communication, interpersonal skills, and attention to detail are required. Candidates must have either a bachelor’s degree, an associate degree with six months of experience, one year of relevant study with 18 months of experience, or over two years of computer support or help desk experience.

This is a provisional civil service position that is part of the HELP program and will require further action to become permanent. All applicants must be residents of Fulton or Montgomery County.

FMCC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran or disability status. The Civil Rights Compliance Coordinators have been designated to handle inquiries regarding non-discrimination policies and can be contacted at: Human Resources 2805 State Hwy 67, Johnstown N.Y. 12095 Tel: 518-736-3622 Ext. 8403.

Pay: $46,060.00 per year

Benefits:

• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Application Question(s):

• Do you live in either Fulton or Montgomery Counties?

Education:

• Associate (Required)

Experience:

• relevant : 2 years (Preferred)

Work Location: In person