Computer Systems Analyst

San Jose, United States

Key Responsibilities:

Analyze user requirements and business workflows to develop functional specifications for physical security systems.
Evaluate and enhance system integrations between platforms such as Workday, ServiceNow, SAP, and LDAP.
Collaborate with stakeholders and vendors to ensure alignment between technical implementation and business needs.
Configure and maintain video surveillance (VMS) and access control systems (CCURE 9000, Milestone).
Create and maintain documentation, reports, dashboards, and workflows using SQL and reporting tools.
Identify and resolve application-level and integration issues to ensure data integrity and operational efficiency.
Develop training materials, support product rollouts, and lead enhancement projects.
Provide advanced support for security systems including access control, visitor management, and incident tracking.
Participate in cross-functional project planning and provide analytical insights to improve security infrastructure.
Collaborate with IT, physical security teams, and external vendors to deliver scalable, integrated solutions.

Required Skills & Qualifications:

Strong experience with relational databases and writing complex SQL queries.
Proficient in at least one programming/scripting language (Python, Java, C#, HTML).
Experience analyzing, integrating, and supporting enterprise applications and systems.
Solid understanding of security systems architecture: access control, CCTV, sensors, and system hardware.
Proficient with Microsoft Excel, Word, PowerPoint, and reporting tools.
Strong analytical and problem-solving skills; attention to detail and process orientation.
Experience creating and managing technical documentation, business process maps, and user guides.
Excellent interpersonal, verbal, and written communication skills.

Preferred Qualifications:

Experience with CCURE 9000, Milestone VMS, and other enterprise security systems.
Familiarity with AutoCAD or equivalent for interpreting floor plans and schematics.
Security or IT-related certifications (e.g., CompTIA, CISSP, PMP).
Background in project management or systems implementation.
Ability to travel occasionally; must be able to lift up to 30 lbs.

Education & Experience:

Bachelor’s or Master’s degree in Computer Science, Computer Engineering, Information Technology or a related field.
Minimum of 5–7 years of experience in systems analysis, IT security, or integrated systems support roles.

“Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.”

#AF-PSIL

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team.

Benefits include:

Retirement plan
Employer-provided medical and dental coverage
Company-paid life insurance
Voluntary life and disability insurance
Employee assistance plan
Securitas Saves discount program
Paid holidays
Paid time away from work

Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply.

Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.

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