Concierge

Key Responsibilities:

• Greet and welcome guests, residents, or clients in a professional and friendly manner.
• Provide information about local attractions, restaurants, transportation, and services.
• Minimum 2 years experience in customer service or hospitality.
• Make reservations for dining, entertainment, travel, and special events.
• Arrange services such as transportation, housekeeping, maintenance, or deliveries.
• Handle guest inquiries, requests, and complaints promptly and efficiently.
• Maintain up-to-date knowledge of local businesses, events, and community resources.
• Coordinate with other departments (e.g., housekeeping, security, front desk) to ensure seamless service.
• Keep accurate records of guest interactions, reservations, and service requests.
• Assist with administrative tasks such as scheduling, phone calls, and correspondence.
• Ensure a safe, welcoming, and customer-focused environment at all times.

Qualifications:

• High school diploma or equivalent (hospitality or customer service training preferred).
• Proven experience in a hospitality, customer service, or front desk role.
• Strong communication, organizational, and interpersonal skills.
• Ability to multitask, prioritize, and remain calm under pressure.
• Knowledge of the local area and its attractions.
• Proficiency with computers and booking/reservation systems.
• Professional appearance and demeanor.

Job Types: Permanent, Contract
Contract length: 24 months

Pay: AED1,200.00 - AED2,000.00 per month