Concierge

Concierge Core Responsibilities

• Greet and assist guests, clients, or residents with service requests
• Coordinate reservations for restaurants, events, and transportation
• Offer recommendations on dining, shopping, and entertainment options
• Handle special requests, including urgent or sensitive accommodations
• Maintain up-to-date knowledge of local attractions, venues, and vendors
• Liaise with external service providers and manage vendor relationships
• Log requests and follow up to ensure complete satisfaction
• Support front desk or administrative staff during peak hours
• Manage complaints or difficult situations diplomatically and efficiently

Required Skills and Qualifications Hard skills

• Familiarity with booking software or POS tools
• Ability to manage calendars, schedules, and itineraries
• Basic proficiency in Microsoft Office or Google Workspace
• Multilingual ability is a plus, particularly in hospitality-heavy regions

Soft skills

• Exceptional communication and interpersonal skills
• Discretion, professionalism, and emotional intelligence
• Excellent memory and multitasking ability
• Poised under pressure and adaptable to changing circumstances

Job Type: Full-time