Consultant - QA

Ready to build the future with AI?
At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Consultant, QA - Manual Tester
We are seeking a Detail-oriented Manual Functional QA Engineer to validate web-based user interfaces and payment workflows for mission-critical fintech applications. This role focuses on hands-on exploratory and functional testing, ensuring UI usability, accuracy, and reliability across complex payment and transaction flows.
Work closely with Product Managers, Designers, Developers, and Automation Engineers to ensure that customer-facing payment experiences meet the highest standards of quality, compliance, and usability. This role is ideal for a QA professional with strong manual testing expertise in transactional systems, particularly within payments, financial services, or fintech platforms.

Responsibilities

• Functional & UI Testing
• Execute manual functional testing of web and mobile-responsive UI applications.
• Validate end-to-end user journeys, including:
• User onboarding and authentication
• Payment initiation, confirmation, refunds, and error scenarios
• Transaction history and status updates
• Perform cross-browser and cross-device testing to ensure consistent user experience.
• Validate UI against product requirements, UX designs, and acceptance criteria.
• Payments & Transaction Validation
• Test payment workflows involving:
• Credit/debit card flows
• Digital wallets
• Real-time or batch-based transactions
• Verify transaction accuracy, status updates, retries, and failure handling.
• Validate edge cases such as partial payments, duplicate submissions, timeouts, and error messaging.
• Ensure data integrity across UI, backend responses, and downstream systems.
• Test Design & Documentation
• Analyze product requirements, user stories, and UX mockups to derive comprehensive test scenarios.
• Create and maintain:
• Test cases
• Test scenarios
• Test execution results
• Execute regression, smoke, sanity, and UAT test cycles.
• Log, track, and retest defects using issue tracking tools (e.g., Jira).
• Collaboration & Agile Participation
• Participate in Agile ceremonies including backlog grooming, sprint planning, stand-ups, and retrospectives.
• Collaborate with developers and automation engineers to clarify requirements and validate fixes.
• Provide clear, concise test execution summaries and defect reports to stakeholders.
• Quality & Compliance Focus
• Ensure UI flows comply with security, compliance, and data handling standards common in payments platforms.
• Contribute to continuous improvement of manual testing processes and QA best practices.
• Support UAT and production readiness validation prior to releases.

Qualifications we seek in you!
Minimum Qualifications / Skills
 Bachelor’s degree in Computer Science, Information Systems, or a related field (or equivalent experience).
 Strong experience testing web-based applications, preferably in fintech or payments.
 Solid understanding of:
 Software testing fundamentals
 SDLC and Agile methodologies
 Hands-on experience performing:
 Exploratory testing
 Regression testing
 UI/UX validation
 Experience using bug tracking and test management tools (e.g., Jira, TestRail, Zephyr).

Preferred Qualifications/ Skills

• Strong understanding of QA methodologies, testing types (manual), and SDLC
• Proficiency in test automation tools: Selenium, Cypress, Playwright, JUnit, TestNG, etc.
• Experience with scripting languages: JavaScript, Python, or Java
• REST API testing tools: Postman, Swagger, RestAssured
• Familiarity with CI/CD tools: Jenkins, GitHub Actions, Azure DevOps
• Version control systems: Git, GitHub, GitLab
• Experience with cloud platforms (AWS) is a plus
• Excellent analytical and troubleshooting skills
• Strong verbal and written communication
• Leadership and mentoring capabilities
• Detail-oriented with a passion for quality
• Collaborative mindset and a proactive attitude
• Bachelor’s degree in Computer Science, Information Systems, or a related field (or equivalent experience).
• Strong experience testing web-based applications, preferably in fintech or payments.
• Solid understanding of:
• Software testing fundamentals
• SDLC and Agile methodologies
• Hands-on experience performing:
• Exploratory testing
• Regression testing
• UI/UX validation
• Experience using bug tracking and test management tools (e.g., Jira, TestRail, Zephyr).

Why join Genpact?

• Lead AI-first transformation – Build and scale AI solutions that redefine industries
• Make an impact – Drive change for global enterprises and solve business challenges that matter
• Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills
• Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace
• Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.