Content Management Specialist

• Closing date: 13-Jan-2026

About the role

We are pleased to announce an exciting opportunity to join our growing Digital Enablement team as a Content Management Specialist.

As a Content Management Specialist, you will play a critical role in content operations across qatarairways.com websites, mobile apps and digital products, with the ultimate goal of driving customer centricity across Qatar Airways' digital touchpoints.

Additionally, you will make sure that all content on our website is compliant with the brand tone of voice and aligned with the digital content strategy, whilst remaining accurate and up to date.

As part of your daily responsibilities, you will also:

• Liaise with internal departments, outstations and group companies, in order to update content on the website on behalf of company-wide stakeholders, ensuring accuracy and usefulness on Qatar Airways' digital platforms.
• Collaborate and provide support to the product development teams on projects by creating content for all online digital touchpoints including online booking flow, online check in, flight status, manage booking, profiles and all other transactional pages on the website.
• Collaborate with the Marketing teams to develop innovative and creative campaigns and content ideas that can be hosted on the website as well as promoted on a multitude of online channels.
• Write content in English and / or translate into Arabic (if applicable) for all types of digital channels to support stakeholders around the business with their digital priorities.Work on content for personalised experiences on the website where customers would see content that is relevant to their status.
• Create documentation on the guidelines and the Do's and Don'ts for web content to support users at HO and at outstations with the use of our CMS (Adobe Experience Manager).
• Conduct webinars and training sessions to brief team members on the steps to carry out key tasks using AEM.
• Monitor front end and back end and report any bugs to the technical teams to be addressed based on severity.
• Responsible for a quality assurance of produced content which includes proof-reading and checking written as well as other forms of content for clarity and to ensure compliance with brand communication guidelines.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. At Qatar Airways, there are no boundaries to your potential and the impact you can make.

You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community and a world class airline.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible.

About You

We are looking for a professional with the following skills and experience:

• High School diploma with minimum 5 years of job-related experience OR Bachelor's Degree in Marketing, Communication, or Arts (English Language) with 4 years of job-related experience
• Demonstrated experience with AEM (Adobe Experience Manager) or similar is essential.
• Demonstrate high levels of communication skills.
• Demonstrate ability to stay current with the technology trends.
• Ability to communicate and work towards delivering project deadlines.
• Demonstrate core understanding of eCommerce , digital environment and customer touchpoints.

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure.

Instead, we dare to achieve what’s never been done before.

So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

Application Guidelines

If you’re ready to join a progressive team and have a challenging and rewarding career, then apply now by uploading your CV and portfolio showcasing your works, and completing our quick application form.