Contract Supervisor

Here's a unique opportunity to become part of something special.

At PRC-Saltillo, we have a mission to provide voices to children and adults who are unable to communicate effectively with their natural voices. Each year, we provide voices to thousands of individuals through our specialized communication devices and software. We serve individuals with Autism, ALS, Cerebral Palsy, Aphasia and a variety of other conditions. Our products not only provide the ability to speak, but open opportunities for education, vocation and simply fuller participation in life.

All applicants need to go to our website to apply www.prc-saltillo.com/careers

Position Summary: The Contract Supervisor oversees the full lifecycle of payer contracts across Medicaid, Medicare, Managed Care Organizations (MCOs), Marketplace, and commercial insurance. This role leads a team, ensuring timely execution, compliance, and performance of contracts that support the Revenue Cycle Department. The Contract Supervisor serves as a strategic liaison between internal departments and external funding sources, driving operational excellence and maximizing reimbursement outcomes.

Duties and Responsibilities:

• Supervises and mentors the Contract team, providing guidance, performance feedback, and professional development.
• Leads contract negotiations and amendments with MCOs, Medicare Replacements, and commercial payers.
• Oversees contract renewals, Medicaid/Medicare enrollment processes, and licensing requirements.
• Monitors regulatory changes and payer policy updates, ensuring contract compliance.
• Manages centralized databases and electronic repositories of contract documents and rate agreements.
• Administers payer portals and oversees EDI/ERA enrollments across all funding sources.
• Identifies and resolves contract deviations, payment issues, and compliance concerns using structured escalation protocols.
• Collaborates with internal departments to align contract terms with operational needs.
• Supports Single Case Agreements (SCAs) and guides resolution of complex contractual disputes.
• Facilitates onboarding and training of staff on contract terms, payer obligations, and funding workflows.
• Builds and maintains relationships with key insurance representatives across regions.
• Provides strategic insights and reporting on contract performance, fee trends, and reimbursement changes.
• Ensures HIPAA compliance and confidentiality in all contract-related activities.
• Performs other duties as assigned.

Required Skills/Abilities:

• Strong leadership and team coordination abilities.
• Excellent negotiation, organizational, and communication skills.
• Ability to manage multiple contracts with complex language and addenda.
• High attention to detail and adaptability in fast-paced environments.
• Ability to work independently and collaboratively across departments.

Education and Experience:

• Associate’s Degree in Business, Healthcare Administration, Legal Studies, or related field is required (Paralegal Certificate or equivalent experience may be considered).
• Minimum 3–5 years of experience in healthcare contract management, insurance negotiations, or revenue cycle operations is required.
• Prior supervisory or team leadership experience is preferred.
• Proficiency in Microsoft Office Suite, Adobe, and third-party document systems (e.g., DocuSign) is required.
• Strong understanding of financial analysis and ability to derive actionable insights from data is required.