Contract Support Associate - D.C.

Global Workplace Solutions (GWS) – Local delivers tailored, hard services-led facility management solutions. We self-perform core services while collaborating with top-tier soft service providers to offer customized facility and project management. Our agile, accountable approach ensures efficient service delivery. In addition to our core capabilities, we provide direct access to best-in-class services including ESG, Security Consulting, Workplace Strategy, and Workplace Experience.
About the Role As a Contract Support Associate, you will play a key role in supporting the delivery of a client account. This includes financial and operational administration, vendor coordination, workflow and CMMS management, and customer service. You will work closely with the Account Leader and site teams to ensure smooth operations and exceptional service delivery.
What you’ll do • Serve as the first point of contact for client inquiries, ensuring timely, courteous, and effective communication. • Support account governance through financial reporting (WIP, Debt, OPO, Invoice Pool), data analysis, and budget tracking. • Manage customer billing, ensuring accuracy in margins, invoicing, and compliance with company and client policies. • Coordinate vendor onboarding and manage subcontractor documentation for reactive and planned maintenance. • Maintain and update the account’s web quote system and CMMS, ensuring accurate job status and data integrity. • Monitor Helpdesk activity, log service requests, and coordinate timely resolution with internal teams and vendors. • Prepare internal and client-facing reports, attend meetings, and document minutes. • Ensure compliance with Health & Safety (HSE) standards and maintain QHSE documentation. • Support monthly business reviews and contract performance reporting. • Recommend process improvements and cost-saving initiatives to enhance operational efficiency.
What You’ll Need: • Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future • High School Diploma or GED required; Associate’s degree in Accounting, Finance, or related field preferred. • 3–4 years of relevant experience in administrative, financial, or contract support roles. • Strong understanding of financial processes, including invoicing, purchase orders, and cost tracking. • Proficiency in Microsoft Office Suite (Excel, Word, Outlook). • Excellent written and verbal communication skills. • Strong organizational skills and attention to detail. • Ability to analyze and solve problems independently. • Advanced math skills, including percentages, markups, and discounts.
Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.
Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

What You'll Need:
To perform this job successfully, an individual will need to perform each crucial duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Bachelor's degree (BA/BS) from a four-year college or university.
Minimum of two plus years of related experience and/or training in Commercial Real Estate Appraising. Advanced training in Appraisal/Valuation Services is a plus.
State Certification (Certified General Appraisal License) preferred.
Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable, and courteous service to customers. Ability to present information.
Requires average knowledge of financial real estate terms and principles. Basic understanding of approaches to the value of real estate assets.
Ability to comprehend, analyze, and interpret documents. Ability to solve problems involving several options in situations. Requires intermediate analytical and quantitative skills.
Intermediate skills in Microsoft Office Suite required. Good writing skills.
Decisions made with an understanding of procedures and company policies to achieve set results and timelines. Responsible for setting own project timelines. Errors in judgment may have a short-term impact on co-workers and supervisors.

Why CBRE
When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to realize your full potential.
Our Values in Hiring
At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.
Disclaimers
Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
Pay Disclaimer: CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for this position is $27.50/hr. and the maximum salary for this position is $31.25/hr. The compensation offered to a successful candidate will depend on their skills, qualifications, and experience. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance.
Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).