Control Room Supervisor – Roads O&M

We are seeking an experienced and vigilant Control Room Supervisor to oversee road network operations within the Roads Management Centre (RMC). The role involves using Intelligent Transportation Systems (ITS) and expert judgment to monitor traffic patterns, identify potential congestion, and implement tactical interventions that enhance traffic flow and public safety.

This position plays a key role in ensuring operational efficiency, real-time incident management, and effective coordination across Qatar’s national road network.

Key Responsibilities

• Utilize ITS systems and professional experience to improve safety for motorists, pedestrians, and road workers.
• Monitor and analyze traffic patterns to anticipate congestion and implement appropriate interventions.
• Manage incidents, weather events, and emergencies impacting the road network confidently and safely.
• Operate and oversee traffic signals, CCTV systems, dynamic message signs, and tunnel operations.
• Coordinate road closures, traffic diversions, and provide real-time traffic updates to stakeholders.
• Collaborate closely with internal departments, emergency services, and external agencies.
• Support major events and operations involving abnormal or hazardous loads.
• Ensure adherence to Quality, Health, and Safety policies and operational procedures.
• Maintain data security, system integrity, and professionalism at all times.
• Provide feedback to software and system development teams for ongoing improvement.
• Perform assigned duties in a 24/7 shift-based operational environment.
• Undertake any additional tasks required by management.

Qualifications & Experience

Essential:

• Bachelor’s Degree or higher in Engineering or a related field.
• Minimum 10 years of experience in a Roads Control Room environment, operating ITS systems.
• Proven expertise in Incident Management and Safety-Critical System Operations.
• Strong working knowledge of complex ITS platforms and modular systems.
• Excellent verbal and written communication skills in English.
• Experience working in rotational shift environments.

Technical Knowledge

• Experience with at least one transportation-specific Video Management System (VMS).
• Working knowledge of Tunnel Management Systems or Road Incident Management Systems.

Personal Attributes

• Strong leadership, teamwork, and project management capabilities.
• Excellent analytical and problem-solving skills with attention to detail.
• Highly motivated, proactive, and able to deliver under minimal supervision.
• Strong presentation and content development skills.
• Customer-focused with a results-driven approach.

Job Type: Full-time

Application Question(s):

• How many years of experience do you have working in a roads control room or Intelligent Transportation Systems (ITS) ?
• Do you have experience managing traffic incidents and road network operations?
• Are you willing to work on a 24/7 rotational shift schedule?
• Have you previously operated or managed Intelligent Transportation Systems (ITS) or traffic control systems?
• What is your current and expected Salary?
• Do you currently hold a valid Qatar Driving License?
• When can you join if selected? Notice period?