Coordinator, Patient Access/Pre-Service

Employment Type:
Full time

Shift:
Description:
:
Provides oversight& support of the workflow& functions in accordance with level of experience, education&
standards. Assumes an expanded role& increased responsibility including delegating to others. Participates in the
development of& the process improvement of policies& procedures. Works closely with leadership to maintain
efficient& effective operations to ensure quality in daily operations.
May partner with leadership with the selection, orientation& performance feedback of the team. Works
cooperatively to ensure that key customer needs are being met& achievement of operational& performance
goals.

Minimum Qualifications:

• High school graduate or equivalent / GED
• Minimum of three (3) years experience with competency in patient access, pre-service& / or registration
• experience.
• Ability to obtain a national certification in HFMA CRCR& / or NAHAM CHAA within one (1) year of hire.

Additional Qualifications:

• Previous Leadership Experience
• Knowledge of federal or state government agencies including but not limited to Medicare, Medicaid, VA or Charity
• Care programs, or patient management& healthcare accounts receivable within the revenue cycle

MercyOne Northeast Iowa provides expert health care to eight counties. MercyOne Northeast Iowa provides excellent, personalized care close tohome to the communities inthe Cedar Valley. With 491 licensed beds between the three medical centers, each providing 24-hour emergency lifesaving care, MercyOne is there for you in critical moments:  

• MercyOne Waterloo Medical Center, an Area Level III Trauma Center and an accredited chest pain center 
• MercyOne Cedar Falls Medical Center, Community Level IV Trauma Designation 
• MercyOne Oelwein Medical Center, Community Level IV Trauma Designation 

With more than 2,500 colleagues, MercyOne is one of the largest employers in Northeast Iowa. 
MercyOne Medical Group – Northeast Iowa is made up of more than 30 primary care, pediatric, internal medicine and specialty clinics located throughout Black Hawk, Bremer, Buchanan, Benton, Butler, Fayette and Tama counties.

Join the MercyOne Family!We are looking to hirea Patient Financial Advocate!

Colleagues ofMercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughoutthe system!

VisitMercyOne Careersto learn more about the benefits, culture, and career development opportunities available to you atMercyOne Health System circle of care.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.