The Peer Review Coordinator, in collaboration with Risk Management team and Medical Staff Services, coordinates and oversees clinical review processes of the peer review system, performs and/or assures clinical reviews are timely and effective, pre-reviews selected case referrals for peer review, assists with performance improvement activities, and otherwise supports clinical activities of the peer review procedures, committees, and chairs for the Health System.
Responsibilities
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Manages the Medical Staff Peer Review Process for the Health System by identifying records, review, and analysis of information obtained, summarizing findings, and coordination of provider review.
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Maintains the integrity, confidentiality, and privilege of the safety event reporting system and Peer Review Professional Practice Evaluation Process.
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Conducts thorough research, interviews, and retrospective chart reviews on reported safety events and patient/family complaints with provider involvement contributing to the event and/or complaint as appropriate.
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Coordinates Peer Review meetings to include documentation and follow-up recommendations. Drafts and submits educational and informative decision letters to providers as required and oversees management of Peer Review files.
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Attends medical staff meetings to integrate medical staff into Performance Improvement Program and advise medical staff on policies and procedures as needed.
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Adheres to credentialing and peer review deadlines. Processes Peer Review issues in a timely manner.
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Assists in identifying and coordinating resolution of system process issues that may adversely affect the quality and safety of care being provided to patients.
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Collaborates with the Risk Analyst on event management through use of the event reporting software, assigning event investigations to appropriate leadership for review and follow-up, ensuring follow-up is timely and complete. Closes the event submission upon completion. Follow up with team members and/or complainants when appropriate.
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Prepares Risk Reviews as directed.
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Other job duties pertaining to the functions of the Medical Staff Services Department and Risk Management Department.
Qualifications
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Graduate of a Diploma, Associate’s Degree or Bachelor’s Degree Nursing Program
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Current RN license to practice in the State of Georgia
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Knowledge of basic nursing theory and practice, medical terminology, and familiarity with Health System policies and procedures.
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Familiarity with hospital regulatory requirements. Possesses knowledge of Microsoft and Cerner applications.
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Possess excellent written, oral, and interpersonal communication skills; Strong analytical, problem solving, decision making, and organizational skills
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Able to establish and maintain effective rapport with members of the medical staff.
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Able to work in a high volume, complex environment while maintaining confidentiality
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Able to work independently and able to be a part of a collaborative team.
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Able to multi-task, create and present data as needed.