Coordinator, Technology Utilization Support - School of Nursing and Midwifery

Entity: Aga Khan University

Location: Karachi, Pakistan

Introduction:

The Aga Khan University is a private, international university committed to international standards of excellence in teaching, research, and service. Its teaching hospital, the Aga Khan University Hospital has been accredited by the prestigious Joint Commission International for achieving the highest international healthcare standards.

Established in 1980, Aga Khan University School of Nursing and Midwifery (AKU-SONAM) has the honor of being the founding academic entity of the University and a benchmark for nursing education in Pakistan. The school is committed to excellence in the fields of education, research, nursing practice, and administration. It is also committed to providing the highest standards in nursing education programmes, in line with the University's vision and values.

As an equal opportunity employer, AKU believes in promoting a diverse and inclusive culture and is committed to adopting appropriate standards for safeguarding and promoting a respectful relationship with and between the diverse workforce of its faculty, staff, trainees, volunteers, beneficiaries, wider communities, and other stakeholders with whom it works, including children and vulnerable adults and expects all employees/trainees and partners to share this commitment.

Aga Khan University invites applications for the position of Coordinator, Technology Utilization Support - School of Nursing and Midwifery.

Responsibilities:

The position will report to the Assistant Manager Technology and Academic Education, School of Nursing and Midwifery, Pakistan. The responsibilities extend to the administration of the learning management system (LMS) and other learning and assessment platforms. Moreover, you will be responsible for:

• supporting the design and development of eLearning and hybrid courses through innovative pedagogical approaches for undergraduate and graduate programs by integrating emerging educational technologies into course design
• assisting in developing engaging, pedagogically sound digital content using tools like Articulate 360
• supporting faculty and students in effective use of online learning platforms by offering training, troubleshooting, and guidance
• applying principles of educational psychology and instructional philosophy to improve course delivery and learner outcomes
• providing technical assistance for the virtual learning environment (VLE)
• coordinating with Academic Computing IT (AC-IT), Examination Cell, and other entities to ensure smooth eLearning operations
• producing high-quality educational videos, animated tutorials, and graphic content to support digital instruction
• supporting and collaborating faculty and staff to plan, script, and create visually engaging instructional media in developing new courses, including interdisciplinary ones such as entrepreneurship in healthcare
• leading pilot projects exploring new and emerging technologies in education
• providing support in organizing SONAM events, leveraging digital tools for seamless coordination.

Requirements:

You should have:

• at least a bachelor's degree in education/computer science or information technology/data sciences, with a preference related to eLearning or digital learning
• 1 to 3 years of related experience
• proficiency in Learning Management Systems (e.g., Moodle), and emerging technologies such as Artificial Intelligence (AI), Augmented Reality (AR), and Virtual Reality (VR), with a strong command of Microsoft Office 365 and other productivity suites
• experience in designing and delivering interactive, engaging, creative, and visually appealing learning experiences that are inclusive and accessible, aligned with accessibility standards
• knowledge of instructional design models (e.g., ADDIE, UDL)
• knowledge of the philosophy of education and its psychological foundations
• understanding of modern pedagogical trends and their implementation in digital and blended learning environments
• experience of facilitating training or workshops for faculty and students on digital tools or platforms
• effective communication, and interpersonal skills - a collaborative team player with an innovative mindset
• ability to apply virtual storytelling techniques (pictorial and animated) in educational advocacy
• strong critical thinking, diagnostic, and troubleshooting skills
• excellent attention to detail; well-organized and efficient in task execution, including the ability to manage timelines and priorities.

Comprehensive employment reference checks will be conducted.