Cost of Sales - New Products Unit, Senior Associate

Company Description

We’re Checkout.com – you might not know our name, but companies like eBay, ASOS, Klarna, Uber Eats, and Sony do. That moment when you check out online? We make it happen.

Checkout.com is where the world checks out. Our global network powers billions of transactions every year, making money move without making a fuss. We spent years perfecting a service most people will never notice. Because when digital payments just work, businesses grow, customers stay, and no one stops to think about why.

With 19 offices spanning six continents, we feel at home everywhere – but London is our HQ. Wherever our people work their magic, they’re fast-moving, performance-obsessed, and driven by being better every day. Ideal. Because a role here isn’t just another job; it’s a career-defining opportunity to build the future of fintech.

Job Description

Key Responsibilities & Requirements:

• Drive end-to-end execution of complex, high-priority projects, ensuring timely delivery and successful outcomes across multiple cross-functional teams.

• Serve as the primary subject matter expert in regular working groups, leading discussions and aligning internal stakeholders (Product, Tech, Card Processing) on new product strategy and pricing implementation.

• Proactively manage stakeholder alignment, establishing realistic expectations and enforcing rigorous adherence to critical path deadlines to mitigate risk.

• Demonstrate exceptional autonomy and self-motivation, confidently owning the end-to-end lifecycle of complex tasks from initial analysis to production deployment.

• Design and execute comprehensive, multi-variable testing scenarios for new product launches and pricing updates to ensure accuracy and operational integrity prior to deployment.

• Drive the creation of impactful reporting metrics and dashboards, providing key data and insights to support managerial decision-making.

• Thrive in a fast-paced, evolving environment, exhibiting a high degree of agility and adaptability to successfully manage competing priorities and tight deadlines.

• Formulate and present data-backed recommendations to leadership and cross-functional teams to influence strategic business decisions.

• Actively contribute to the strategic planning and roadmap development for the New Products team, providing forward-looking insights and recommendations.

• Maintain deep industry expertise, proactively tracking regulatory shifts and emerging trends in the global payments landscape to inform and anticipate future business needs.

• Be a culture driver, actively promoting an environment of high engagement, continuous learning, accountability, and collaboration.

• Act as a knowledge bridge, providing expert support and targeted upskilling/training to adjacent teams (e.g., Commercial, Operations, Sales) on complex scheme fee dynamics.

• Develop and maintain best-in-class Standard Operating Procedures (SOPs) and internal documentation, serving as the knowledge base for the team's critical functions.

• Govern the knowledge repository, ensuring all critical documentation and process flows are current, accessible, and accurately reflect the live environment.

• Mentor and actively coach junior team members, overseeing their deliverables and facilitating their technical and professional growth along with and with the preliminary review of outputs from analysts in the team.

Qualifications

• 6+ years of experience in the payment industry in the Card Schemes pricing domain and/or in high-volume transaction environment

• Excellent analytical and problem-solving skills, with motivation to find end-to-end solutions

• Ability to work cross-functionally and with remote teams

• Excellent attention to detail and ability to work with complex datasets

• Ability to meet tight deadlines in an evolving environment and sometimes shifting priorities

• Willingness to take the initiative and continuously learn

• Strong sense of ownership and accountability

• Proficient in Microsoft Excel, SQL

• Experience BI tools, JIRA, Retool is a plus

• Bachelor’s degree in Finance, IT, Analytics or Project Management

• Fluency in English, and superb communication skills at all levels

• Knowledge of Interchange and Scheme Fees, Card Schemes and Payments Processing will be an advantage

Bring all of you to work

We create the conditions for high performers to thrive – through real ownership, fewer blockers, and work that makes a difference from day one.

Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity – and where your growth is in your hands.

We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.

It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.

Life at Checkout.com

We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.

Curious about what it’s like to be part of our team? Visit our Careers Page to learn more about our culture, open roles, and what drives us.

For a closer look at daily life at Checkout.com, follow us on LinkedIn and Instagram