Country Head

We are looking for a Country Head in Bahrain. As the Retail Country Head is responsible for leading the overall retail operations, strategy, and performance of all stores within the country. This role focuses on driving sales growth, maximizing profitability, ensuring brand consistency, and delivering exceptional customer experiences in alignment with the company’s global retail strategy.

Key Responsibilities:

Strategic Leadership & Business Development:

• Develop and execute the country’s retail strategy in line with regional and global business objectives.
• Identify and capitalize on new market opportunities, store expansion plans, and potential partnerships.

• Monitor market trends, consumer behavior, and competitor activity to inform business decisions.

• Ensure alignment between brand positioning, pricing strategies, and local market dynamics.

Sales & Financial Management

• Drive sales performance and profitability across all retail stores.
• Develop annual sales targets, budgets, and forecasts; monitor performance against KPIs.
• Implement effective cost-control measures to optimize operational efficiency.
• Ensure accurate financial reporting and timely submission of management reports.

Retail Operations Management

• Oversee day-to-day retail operations across all stores, ensuring operational excellence and adherence to company standards.
• Establish best practices in inventory management, visual merchandising, and customer service.
• Ensure compliance with health, safety, and regulatory requirements
• Optimize store layouts and customer flow to enhance the shopping experience.

People Leadership & Development

• Lead, motivate, and develop retail teams, including Regional, Area, and Store Managers.
• Build a performance-driven culture focused on accountability, service excellence, and teamwork.
• Identify training needs and collaborate with HR to enhance retail staff capabilities.
• Drive succession planning and talent development within the retail organization.

Customer Experience & Brand Standards

• Champion customer-centric initiatives that elevate the brand experience.
• Ensure brand guidelines, visual identity, and store standards are consistently maintained.
• Gather customer insights and feedback to continuously improve service and experience.

Cross-Functional Collaboration

• Work closely with Marketing, Merchandising, Supply Chain, Finance, and HR teams to ensure operational alignment.
• Support marketing campaigns, promotions, and new product launches at the retail level.
• Liaise with global and regional teams to ensure brand coherence and strategy execution.

Performance Analysis & Continuous Improvement

• Analyze store performance metrics and identify areas for improvement.
• Implement innovative retail technologies and digital initiatives to enhance performance.
• Review and refine operational processes for efficiency and scalability.

Key Competencies:

• Strong commercial acumen and strategic thinking
• Proven leadership and team management skills
• Excellent communication and stakeholder management
• Deep understanding of retail operations and customer experience
• Data-driven decision-making and problem-solving skills
• Adaptability and resilience in dynamic market environments