Credit Controller

Overview

Join to apply for the Credit Controller role at KONE. Based in Riyadh, Saudi Arabia.

Responsibilities

• Participates in selected business meetings to build detailed understanding of unit business performance and related topics.


• Provides credit management expertise as needed.


• Ensures completeness and accuracy of the collection strategy and dispute management routing for relevant business lines and units.


• Invoicing, credit management, collections, and cash application:
  
  
  
  • Approving new account, order, and contract applications according to credit policies.
  
  
  • Develop, support, and maintain the collection strategy and the dispute management routing, ensuring FL wide fit, training the relevant teams in FL.
  
  
  • Resolving and supporting FL in complicated collection cases.
  
  
  • Review and assess query and dispute root cause analysis and agree corrective actions from end-to-end perspective and in cooperation with BPO partner.
  
  
  • Responsible for customer invoicing, credit request, cancellation and rebill processes from end-to-end perspective.
  
  
  • Coordinates with CS&A and inbound teams to ensure that inbound customer calling activities related to collections are appropriately managed.
  
  
  • Responsible for end-to-end cash application process.
  
  
  • Manage finance operations partners collaboration for credit management, collection, and dispute management processes.
  
  
  • Lead a team of Credit Controllers and/or Collection Specialists (where the role remains in FL) to execute their role in line with the global process to manage collections and disputes.
  
  
  • Where appropriate perform Collection Specialist activities for large and key accounts or for a specific business area based on complexities and needs of the unit.
  
  
  
  

Qualifications

• Minimum 10 years of experience in Accounting, Financial and Credit controlling.


• Bachelor degree in Finance, Accounting or Business Administration.


• Any similar industry is preferable, HVAC, Construction or any heavy industry.


• Very good managerial and analytical skills.


• Presentable with good communication skills, willing to deal with different stakeholders internally and externally.


• Manage month end closing, financial planning and analysis.


• Highly motivated, goal oriented, diligent, organized self-starter.


• Data analysis: Strong skills in Microsoft Excel for analyzing financial data, generating reports, and identifying trends or patterns in customer payment behavior.


• Legal and regulatory knowledge: Familiarity with relevant laws and regulations related to credit control, debt collection, and consumer protection to ensure compliance and avoid legal issues.


• Fluency in Arabic and English is a must.


• Experience in SAP is preferable.


• CMA certificate is a plus.

Benefits

• Great dynamic team promoting a collaborative environment.


• Total reward elements that engage and motivate our employees and help us make KONE a great place to work.


• Comprehensive learning and development programs covering a wide range of professional skills.


• Engaging job with position description and clear targets.


• Regular feedback through performance discussions.


• Opportunities for individual development.


• Mentoring and coaching programs.


• Flexibility, trust, and respect.


• Value-based culture, behaviors, and ethics.


• Sustainability and innovation.


• Working for a successful organization.

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Seniority level

• Associate

Employment type

• Full-time

Job function

• Accounting/Auditing and Finance

Industries

• Industrial Machinery Manufacturing

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About KONE: Certified as a Top Employer; KONE is dedicated to a better world of work and exhibits this through excellent people practices. We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency putting our people first and creating a workplace that nurtures collaboration, diversity, growth and wellbeing.