Credit Controller

Summary

ALMOAYYED COMMERCIAL SERVICES is looking for new team members that will eventually becomes a family. ALMOAYYED COMMERCIAL SERVICES — we provide comprehensive commercial support services including procurement, facilities management, and business consulting.
We streamline operations with local market expertise, reliable supplier networks, and tailored solutions that reduce cost and complexity.
We prioritize quality, responsiveness, and long-term client partnerships to help businesses operate more efficiently.
Manage accounts receivable, credit risk, and collections to minimize bad debts and optimize cash flow while maintaining customer relationships.

Key responsibilities

• Assess customer creditworthiness and set/monitor credit limits.
• Authorize and process customer credit applications and perform credit checks.
• Monitor accounts receivable aging; prioritize and manage collections to reduce delinquent balances.
• Contact customers for payment follow-up via calls, emails, and formal demand letters; negotiate payment plans.
• Reconcile customer accounts and resolve billing disputes with sales/operations.
• Prepare and maintain credit control reports and dashboards (aging, DSO, bad debt provisions).
• Approve or recommend credit holds, write-offs, and escalation to legal/collections agencies when necessary.
• Maintain accurate records of communications and collections activities.
• Coordinate with billing, sales, and finance to ensure timely invoicing and dispute resolution.
• Implement and maintain credit control policies, procedures, and internal controls.
• Support month-end close with AR reconciliations and bad debt accruals; assist in forecasting cash receipts.
• Liaise with external collection agencies and legal counsel as needed.

Qualifications

• Bachelor’s degree in Accounting, Finance, or related field preferred; equivalent experience acceptable.
• Typically 2+ years in credit control, accounts receivable, or collections; experience in industry-specific environments preferred.
• Strong MS Excel skills; familiarity with ERP/AR systems (e.g., SAP, Oracle, NetSuite, QuickBooks) and CRM tools.
• Knowledge of credit assessment techniques and relevant regulations (collections laws, data protection).
• Excellent negotiation, communication, and customer-service skills.
• Attention to detail and strong organizational/time-management abilities.

Competencies and soft skills

• Assertiveness and persistence in collections while maintaining professionalism.
• Analytical skills to interpret aging reports and customer risk.
• Problem-solving and dispute-resolution capabilities.
• Teamwork and ability to coordinate cross-functionally.

Typical deliverables / metrics

• Days Sales Outstanding (DSO) target and reduction.
• Collections effectiveness (% of overdue recovered).
• Aging buckets improvement and reduction in bad debt write-offs.
• Timely AR reconciliations and accuracy of cash receipts forecasts.

نوع الوظيفة: دوام كامل

الراتب المدفوع: QAR١٨٫٠٠ لكل ساعة

عدد الساعات المتوقع: 40 في الأسبوع

موقع العمل: بشكل شخصي