Crew Member

Job Overview

Join our vibrant team as a Crew Member and become the heart of our fast-paced, customer-focused environment! In this energetic role, you will be the friendly face that greets guests, prepares delicious food, and ensures every visitor has a memorable experience. Your enthusiasm and dedication will help create a lively atmosphere where teamwork and excellent service thrive. Whether you're handling food preparation, operating POS systems, or maintaining a clean and safe space, your contributions will be essential to our success. This weekly paid position (plus tips) offers an exciting opportunity to develop your skills in the food industry while working in a dynamic, supportive environment.

Responsibilities

• Prepare and assemble smoothies and food items efficiently while adhering to safety and sanitation standards
• Operate POS system to process orders accurately and handle cash transactions with care
• Provide exceptional customer service by taking orders, answering questions, and upselling menu items to enhance guest satisfaction
• Maintain cleanliness by ensuring that all cafe procedures meet health regulations
• Manage time effectively during busy periods to serve guests promptly without compromising quality
• Support other team members in various roles such as cashiering, cleaning, or restocking supplies to ensure smooth cafe operations

Skills

• Proven experience in food preparation and food service environments, preferably within quick service or fast-food restaurants
• Familiarity with POS systems for efficient transaction processing
• Strong customer service skills with a friendly attitude and ability to upsell menu items confidently
• Basic math skills for cash handling and order accuracy
• Knowledge of food safety standards, sanitation procedures, and proper food handling techniques
• Ability to multitask effectively in a fast-paced setting while maintaining attention to detail
• Experience with kitchen tasks such as assisting in food prep is a plus
• Excellent time management skills to prioritize tasks during busy hours
• Previous restaurant experience is beneficial but not required; enthusiasm for learning is key

Embark on an exciting journey with us where your energy fuels our success! We value motivated individuals eager to grow their skills in the vibrant world of food service. Join us on Tropic Time and be part of a team that celebrates teamwork, dedication, and outstanding guest experiences!

Job Types: Full-time, Part-time

Pay: $14.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid training

License/Certification:

• Driver's License (Required)

Shift availability:

• Day Shift (Required)

Ability to Commute:

• Rochester Hills, MI 48309 (Required)

Work Location: In person