CREW SUPERVISOR C

JOB DESCRIPTION

CREW SUPERVISOR C
(DISTRIBUTION DIVISION)

WATERWORKS Human Resources Department
700 Town Center Drive, Suite 200

Newport News, VA 23606
NEWPORT NEWS, VA Phone: (757) 926-1800

CITY OF OPPORTUNITY Fax: (757) 926-1825

GENERAL STATEMENT OF RESPONSIBILITIES

Under general supervision, this position is responsible for overall management of work crews that
perform installation and repair of water pipelines and other components of the water distribution
system. Reports to the Water Distribution Operations Coordinator or the Water Distribution
Superintendent.

ESSENTIAL JOB FUNCTIONS

Schedules, supervises and oversees several crews of skilled workers performing installation and
repair of water pipelines and other components of the water distribution system; identifies and
resolves operating difficulties; ensures materials and supplies are available; coordinates requests for
emergency or unscheduled work; inspects work to ensure conformance with instructions and
regulations including the American Waterworks Association (AWWA), Occupational Safety and
Health Administration (OSHA) Standards, Virginia Department of Transportation (VDOT)
regulations as well as city and departmental policies and procedures. Performs administrative work
to include compiling and maintaining attendance and production records.

Responsible for the effective supervision and administration of several crews including preparation
of reports, performance management, employee relations, prioritizing and assigning work and
related activities.

Ensures the safety of City equipment, private property, and others by following proper safety
procedures, watching for overhead utility lines, and checking for traffic and underground utilities;
performs routine checks and preventive maintenance on equipment; identifies and reports
equipment malfunctions; cleans equipment as needed.

Performs other duties as assigned.

PERFORMANCE STANDARD

Employees at all levels are expected to effectively work together to meet the needs of the community
and the organization through work behaviors demonstrating the City’s Values. Employees are also
expected to lead by example and demonstrate the highest level of ethics.

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REQUIRED KNOWLEDGE


Pipeline Maintenance – Thorough knowledge of the techniques, tools, methods, practices,
procedures and materials related to the maintenance and repair of the pipeline distribution
system. 

Blueprint Reading – Comprehensive knowledge of reading and interpreting blueprints,
specifications and of sketching “as built” drawings. 

Supervision – Knowledge of leadership techniques, principles and procedures to assign work,
schedule, supervise, train, and evaluate the work of assigned staff. 

Equipment Operation – Thorough knowledge of the proper procedures for operating, inspecting
and maintaining assigned equipment. Knowledge of traffic laws and regulations governing the
operation of equipment. 

Safety - Knowledge of occupational hazards, safety precautions, and safety regulations related to
equipment operation, hazardous materials, traffic patterns and conditions, and other work related
precautions.

REQUIRED SKILLS


Computer Skills – Utilizes a personal computer with word processing, spreadsheet, and related
software to effectively complete a variety of administrative tasks with reasonable speed and
accuracy. 

Interpersonal Relationships – Develops and maintains cooperative and professional relationships
with employees, representatives from other departments and organizations, and the public. 

Judgement/Decision Making –Uses logic and reasoning to understand, analyze, and evaluate
situations and exercise good judgment to make appropriate decisions.

REQUIRED ABILITIES


Coordination of Work – Ability to establish and implement effective administrative programs and
procedures. Ability to plan and organize daily work routine. Establishes priorities for the
completion of work in accordance with sound time-management methodology. Performs a broad
range of supervisory responsibilities over others. 

Communication – Ability to communicate ideas effectively, including the preparation of reports
and logs. Ability to listen and understand directions, information and ideas presented verbally
and in writing. Ability to handle a variety of customer service issues with tact and diplomacy in a
confidential manner.

EDUCATION AND EXPERIENCE

Requires a high school diploma and 3-5 years of closely related experience with 1-2 year of
supervisory experience, or an equivalent combination of education and experience.

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ADDITIONAL REQUIREMENTS

An acceptable general background check to include a local and state criminal history check; a valid
driver’s license with acceptable driving record.

Must obtain a Commercial Driver’s License (CDL) permit prior to employment and complete the
practical portion of the CDL test within 60 days of employment.

Position requires satisfactory results from a medical and audio evaluation and pre-employment
substance abuse testing and is subject to random alcohol and controlled substance testing.

Virginia Department of Transportation (VDOT) Flagger and Intermediate Work Zone Traffic
Control Certifications within six (6) months of employment.

The job is considered Essential Personnel and will be required to work during and following natural
disasters and emergency situations.

PHYSICAL REQUIREMENTS


Tasks require the regular and, at times, sustained performance of moderately physically

demanding work. 

Some combination of climbing and balancing to include climbing ladders, stooping, kneeling,

crouching, and crawling. 

May involve the lifting, carrying, pushing, and/or pulling of moderately heavy objects and

materials (20-50 pounds).

SENSORY REQUIREMENTS 

Some tasks require the ability to perceive and discriminate sounds, depth, texture, and visual cues
or signals. 

Some tasks require the ability to communicate orally.

ENVIRONMENTAL EXPOSURES

Performance of essential functions may require exposure to adverse environmental conditions, such
as dirt, dust, pollen, odors, wetness, humidity, weather, fumes, temperature and noise extremes,
hazardous materials, machinery, vibrations, traffic hazards, toxic agents, animals/wildlife, water
hazards, disease, or pathogenic substances.

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