Crime Victim Liaison - Grant Funded

Summary

Duties and Responsibilities

• Contacts victims, by phone, to discuss specific issues of restitution, information, and protection; Referred to as RIP calls
• Provides victims with information about the status of their case and information regarding the criminal justice system
• Provides additional support to victims by offering various local community social service referrals
• Provides support to victim advocate staff by assisting with daily/weekly court dockets; court notifications; subpoenas; victim impact statements; court accompaniment and other victim service duties, as needed
• Meets with victims who arrive for court pre-hearing dockets to answer any questions and provide support
• Assist prosecutors with pre-trial interviews with victims on pre-indictment cases
• Available to provide safety planning for victims of domestic violence
• Available to provide information regarding Crime Victims Compensation
• Maintain statistical data forms for program management
• Performs related duties as required

Minimum Qualifications

• Graduation from an accredited college or university with a Bachelor's Degree in Social Services, Behavioral Science, or closely related field, and two (2) years of experience working with family violence cases; or an equivalent combination of education and experience
• Knowledge of the criminal justice system and available social services
• Skill to communicate effectively with hostile, abusive and irrational individuals; skill in managing multiple projects simultaneously
• Ability to communicate effectively, both verbally and in writing; ability to handle confidential information with discretion; ability to adjust to rapidly fluctuating situations, ability to operate personal computer; ability to establish and maintain effective working relationships with co-workers, County employees, outside agencies, crime victims and the general public
• Must secure and maintain a favorable background investigation and clearance from the Bexar County District Attorney's Office
• Must clear a pre-employment physical
• Must be bilingual in English and Spanish
• Must have a valid Texas driver's license
• May be required to work more than 40 hours during the workweek

• Generally working in indoor conditions and on-site community training as scheduled
• Occasionally moves items weighing up to 10-15 pounds
• Occasionally moves about the office
• Frequently communicates with others; must be able to exchange accurate information
• Generally operates a computer and other office productivity machinery
• Positions self to perform essential functions
• Must be able to remain in a stationary position

Supplemental Information