Crisis Management Senior Officer

Not just a job, but a career

Yokogawa, award winner for ‘Best Asset Monitoring Technology’ and ‘Best Digital Twin Technology’ at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries.

Our aim is to shape a better future for our planet through supporting the energy transition, (bio)technology, artificial intelligence, industrial cybersecurity, etc. We are committed to the United Nations sustainable development goals by utilizing our ability to measure and connect.

About the Team
Our 18,000 employees work in over 60 countries with one corporate mission, to "co-innovate tomorrow". We are looking for dynamic colleagues who share our passion for technology and care for our planet. In return, we offer you great career opportunities to grow yourself in a truly global culture where respect, value creation, collaboration, integrity, and gratitude are highly valued and exhibited in everything we do.

Job Purpose

• Maintain & improve the guidelines for responding to crisis situations that may threaten the safety, health and security of Yokogawa staff & families, Yokogawa’s contractors & visitors and/or Yokogawa’s assets in the Middle East & Africa Region.
• Establish & maintain a regional Business Continuity Management System & certification.

Key Responsibilities & Accountabilities

• Conduct daily monitoring of ISOS and approved news sources (e.g., NHK, BBC, CNN, Reuters), and report relevant updates while cross‑checking traveler locations.
• Assist in preparing information for regional security assessments; physical assessments to be conducted only under direction of senior staff.
• Support the review and documentation of security plans for Security Level 3 & 4 areas for senior review.
• Assist in updating country maps and security levels in the Crisis Management portal as instructed.
• Assist in the coordination and administration of trainings, including:
  • HEAT.
  • Vismo.
  • Business Trips awareness sessions.
• Support maintenance of the Business Continuity Plan (BCP) for Security & Safety purposes.
• Assist in maintaining the Business Continuity Management System (BCMS) and its documentation.
• Support the maintenance and administration of the Crisis Management portal.
• Assist in updating and reviewing Crisis Management QMS documents under supervision.
• Support in maintaining the Crisis Management room and assets, as applicable.
• Support management of travel requests, including:
  • Preparing travel documentation for review.
  • Supporting Security Level 3 & 4 requirements documentation for management approval.
• Assist in weekly reviews of:
  • RKM‑06‑006E “Security Level List by Countries and Areas” and associated records.
  • YMA travelers’ report and documentation.
• Support in review of Subsistence Allowance Claims (no approval authority).
• Maintain None‑YMA travelers’ reports on a daily basis and escalate discrepancies.
• Maintain Crisis Management records and contracts (e.g., Vismo Privacy Statements, RKM) on the server following established filing standards.
• Support maintenance and routine testing of satellite phones and report test results.
• Support Vismo administration activities, including:
  • Allocating and removing Vismo licenses as approved.
  • Monitoring Vismo status and notifying users to update locations when required.
  • Supporting initiation of Vismo safety checks during tests or emergencies under instruction.
• Draft crisis‑related announcements and alerts for review and release by authorized personnel using YMA Crisis Management email or other approved systems.
• Provide emergency support 24‑hour on‑call.
• Escalate emergency calls, incidents, and system alerts immediately to senior Crisis Management.
• Assist in collecting information for security incident follow‑ups and summary reports / investigation reports.
• Support reviews of YHQ Crisis Management requirements, including local and international compliance aspects.
• Track action items and updates to the Action Plan as assigned.
• Support continuous system and process improvements by identifying issues and reporting enhancement opportunities.

Qualification and Experience

• A Bachelor Degree with at least 4-6 years’ experience in related field.
• Preferably has a military, security or risk assessment background.
• Business continuity management system experience/knowledge.
• Good report writing in English & Arabic.

Required Competencies / skills

• Excellent English and Arabic language skills with strong editorial capability.
• Knowledgeable & adaptable on the key responsibilities and functions listed above.
• Self-motivated with minimal Supervision.
• Project Management and Organizational Skills to handle multiple tasks & assignments.
• Strong Communication and Leadership Skills.
• A team player with pleasant people Skills.

All appointments are subject to the successful completion of applicable background verification checks.

Yokogawa is an Equal Opportunity Employer. Yokogawa wants a diverse, equitable and inclusive culture. We will actively recruit, develop, and promote people from a variety of backgrounds who differ in terms of experience, knowledge, thinking styles, perspective, cultural background, and socioeconomic status. We will not discriminate based on race, skin color, age, sex, gender identity and expression, sexual orientation, religion, belief, political opinion, nationality, ethnicity, place of origin, disability, family relations or any other circumstances. Yokogawa values differences and enables everyone to belong, contribute, succeed, and demonstrate their full potential.

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