CRM Agile Project Manager

We are seeking a visionary CRM Agile Project Manager to spearhead CRM-driven innovation and agile excellence.

Do you have a passion for CRM technologies, digital customer engagement, and agile project management? Are you eager to build, innovate, and shape next-gen CRM applications? If so, this role is for you! Join our CRM Applications Team and play a key role in designing and executing cutting-edge solutions that enhance customer interactions.

What You’ll Be Doing:

Lead the way in developing and optimizing CRM applications, tools, and processes to enhance customer engagement.
Own the end-to-end project lifecycle—from ideation to execution—while keeping a sharp eye on risks, opportunities, and innovations.
Apply Design Thinking and other modern methodologies to craft seamless customer experiences.
Work hand-in-hand with IT teams in an Agile environment, ensuring smooth collaboration and efficient product development.
Be the bridge between stakeholders, ensuring smooth coordination and alignment across teams.
Run end-to-end Agile ceremonies including sprint planning, backlog grooming and retrospectives.
Take charge of change management, making sure new CRM applications are successfully adopted and integrated.

What We’re Looking For:

A university degree in a Business Administration, Industrial Engineering, Management Information Systems, Economics, Marketing, Statistics or related field
Deep knowledge of Agile methodologies; Product Owner /Project Manager experience is a plus
A working understanding of the use of agile principles in delivery
Experience in project management
At least 5 years of hands-on experience in CRM applications and digital projects
Strong command of English—you’ll be using it in daily busines
Advanced skills in Microsoft Office tools
Experience with SAS or Business Objects (BO) is a plus
Excellent time management, problem-solving, and communication skills
A proactive, detail-oriented mindset—someone who gets things done
Great people skills, with the ability to motivate a team towards a common goal
Ability to manage a range of stakeholders, up to and including board level
A true team player with strong planning, organization, and coordination skills
Someone who thrives in a fast-paced, digital-first, customer-centric environment and is excited about new technologies

If you are excited to be part of a fast-evolving CRM environment and contribute to customer-centric innovations, we would love to hear from you!

Apply now and let’s shape the future of CRM together!