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CRM Manager
Dubai, United Arab Emirates
- Develop and implement a comprehensive CRM strategy to enhance customer engagement and retention based on data-driven insights.
- Analyze customer data to identify trends and opportunities for upselling or cross-selling, creating tailored marketing campaigns.
- Collaborate with sales, marketing, and customer support teams to ensure cohesive customer communications and service delivery.
- Monitor and evaluate CRM performance metrics, providing regular reports to senior management to inform strategic decisions.
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