Customs & Clearance Representative

Lab, Surgical & Cardiovascular, Medical & NM

Policies & Procedures: Adhere to all Zahrawi Policies & Procedures as applicable.

Supervisory Responsibilities:

• Ensuring that team members meets the performance goals assigned to them.
• Collecting periodic reports from team.
• Delegating short-term targets for the team members.
• Helping the team members solve task related problems.

• Motivating the team members and making sure that they are following the policies and procedures.

Coordination:

• Understand, share and apply knowledge of shipping regulations, customs and duties requirements, and other related concepts to ensure that the work is done efficiently.
• Identify problems and address it to the Line Manager.
• Responsible for proper and effective business correspondence and communication.

• Coordinate importation approvals from all necessary governmental authorities.

Document Processing:

• Maintain reports and process documentation in line with Zahrawi and local customs requirements.
• Report weekly expense reports to the Line Manager.
• Collect and submit documents (including regulatory permits, tenders, Certificate of Origin, LPOs and original documents) to and from shipping agents, government agencies, customers, etc.
• Submit Custom Bill of Entry online.
• Submit expense claim reports in a timely manner.
• Submit all Bayan copies monthly to accounting & line manager including related system references
• Maintain records for all customs transactions (Bayan - export - import- special approvals
• Submit monthly report on the brokers Zahrawi deals with.
• Arrange selection of customs brokers across UAE ports and provide monthly broker performance assessment
• Provide weekly report on all shipments at customs and reason for delay & status.

Data Control:

• Check and ensure the accuracy of data and figures of all the invoices.
• Maintain and update the concerned supply chain coordinator on the status of the logs for shipment tracking.
• Maintain all Customs related documents for a period of 5 years as per the government regulations (Hard & Soft copies).

External Networking:

• Cooperate with all government entities to ensure smooth clearing of imports from the boarders.
• Coordinate regularly with airlines/forwarder/shipping lines to track and clear the shipment.
• Follow up with the clearance agent at the seaport/airport and arranging the delivery of products to the warehouse.
• Establish working relations with ocean carriers, customs broker, airlines, transporters, etc. to ensure the ease of future deliveries.