CRM Specialist

3–5 Years in CRM Administration/Migration

Location: Cairo, Egypt Category: Software Development

Qualifications:

• Bachelor’s in Business Information Systems, Computer Science, or related field
• 3–5 years of CRM administration experience
• Proven migration and integration expertise
• Salesforce Administrator certification preferred
• Proficiency in API integrations, reporting tools, and Power BI
• Strong analytical and communication skills

Responsibilities:

• Administer CRM! Configure modules, manage user accounts, and implement workflow automation.
• Lead Migration! Oversee data migration from Dynamics CRM to Salesforce.
• Integrate Systems! Connect CRM with ERP, e‑commerce, and enterprise applications.
• Manage Data! Ensure accuracy, integrity, and develop dashboards/reports.
• Support Users! Conduct training, provide post‑go‑live support, and maintain documentation.
• Enhance Processes! Collaborate with teams to improve usability and automation.