CS & Documentation Executive-freight Forwarding

Key Responsibilities:

Handle customer inquiries related to shipments. documentation and service updates.

Coordination with internal teams and external vendors to ensure timely deliveries

Provide Accurate shipment status and resolve any transit-related issues

Maintain Record of customer interactions and transactions

Ensure Customer satisfaction by delivering prompt and professional preferred

Requirements:

Knowledge in freight forwarding, Logistics or shipping customer service

Strong communication and interpersonal skill

Ability to multitask and manage time effectively

Job Types: Full-time, Fresher, Internship

Pay: ₹10,269.55 - ₹20,000.00 per month

Work Location: In person