Position Title CSO - Logistics & Customer Service
Primarily responsible for Secondary Transportation & Warehousing (2 - 3 depots depending upon geography). Driving cost efficiencies along with customer satisfaction.
Key Job Responsibilities
Secondary Freight Management:
- Responsible for Managing Secondary Transportation, i.e. Depot to Distributors
- Ensure on time execution in full
- Need to ensure transportation cost by monitoring Vehicle Utilization on daily basis and driving max utilization across locations.
- Driving Performance metrics e.g. Indent Vs Placement, Truck Utilization, Vehicle upsizing, Transit Time Adherence, Shortage/ Damages Index etc.
Warehouse Management & Customer Service:
- Managing multiple depot locations
- Ensure daily executions of orders and unloading of primary vehicles
- Implement new processes and systems in depots – for automation and modernization
- Warehouse Cost Management
- Labor efficiencies/productivities at depots
- Ensure freshness of stocks by following FEFO and early liquidation
- Execute Depot as per SOPs and put in controls to ensure compliance
- Ensure Depot Compliance - Depot Audits.
- Ensure Safety and Hygiene at depots
Others:
- Knowledge in SAP and MS Office
- Vendor Management experience
- Coordination with other stake holders like Sales, Finance, Audit etc.
- Open to relocation
Education Qualification
- Graduation/ Post Graduation in Management / Supply chain
Experience
- (in years) At least 5 years’ experience in logistics from FMCG industry and in case of MBA from good management school the lesser work experience is acceptable
Job Types: Full-time, Permanent
Pay: ₹30,000.00 - ₹400,001.00 per month
Benefits:
Application Question(s):
- How much is your Transport Volume ?
- Do you have experience of secondary transportation & cost management (Billing & inventory)?
- Do you have a knowledge of SAP, Advance excel (V lookup, H lookup & Pivot table)?
- How many distributors you have?
Experience:
- Warehouse management: 3 years (Required)
Work Location: In person