CSR (Billing team)

Job Description:

·Review and generate invoices for logistics services (e.g., freight, warehousing, customs clearance).

Collaborate with operations team to validate billing data and resolve discrepancies.

Respond to customer inquiries regarding invoices, charges, and payment status.

Assist in resolving disputes related to overcharges, incorrect billing, or missing documentation.

Monitor and manage billing queues and ensure timely processing of all transactions.

Maintain accurate billing records in internal systems and ensure documentation is complete.

Work with the Accounts Receivable team on past due invoices and collections support.

Provide billing support during audits or financial reviews.

Identify and suggest process improvements to reduce billing errors and improve efficiency.

Maintain a high level of professionalism in communications with clients, vendors, and coworkers.

Job Types: Full-time, Permanent

Pay: AED3,500.00 - AED4,000.00 per month

Experience:

• JAFZA: 1 year (Preferred)

Language:

• Tagalog (Preferred)